BC Patient Safety & Quality Council

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Quality Awards – 2011 Header Image

Living With Illness

Living With Illness Winner

BC Mental Health and Addictions START Program
Forensic Psychiatric Hospital, FPSC – BC Mental Health & Addictions Services, Provincial Health Services Authority

Team:

  • Dr. Johann Brink is a psychiatrist and Director of Clinical Services and Scientific Director for the Forensic Psychiatric Services Commission, an agency of BC Mental health and Addiction Services (BCMHAS), PHSA.  He is also a Clinical Professor in the Department of Psychiatry at the University of British Columbia.
  • Dr. Tonia L. Nicholls is a Senior Research Fellow at the Forensic Psychiatric Services Commission, BCMHAS.  She is also an Assistant Professor of Psychiatry at the University of British Columbia, and an Adjunct Professor in the department of Psychology at Simon Fraser University.
  • Dr. Christopher Webster is a Professor Emeritus in the Department of Psychology at Simon Fraser University and Professor Emeritus of Psychiatry, University of Toronto. Dr. Webster is a research consultant with the Forensic Psychiatric Services Commission, BCMHAS.

Contact: Dr. Tonia Nicholls, Senior Research Fellow, Forensic Psychiatric Hospital, FPSC – BC Mental Health & Addictions Services, tnicholls@forensic.bc.ca

Description: The START program is a 20-item clinical guide for the dynamic assessment of 7 risk domains, and is used by interdisciplinary treatment teams throughout the Forensic Psychiatric Services Commission.  The program has successfully improved assessment and treatment processes, reducing risk of harm to patients and staff.  Published research on the START program has been recognized nationally and internationally.

Nominated by: Ms. Leslie Arnold, President – BC Mental Health & Addiction Services, RVH, FPSC – BC Mental Health & Addiction Services

Runner Up

Shared Care Partnership Team
Providence Health Care

  • Shared Care Committee Co-Chairs
    • Kelly McQuillen
    • Dr. Gordon Hoag
  • Executive Sponsor
    • David Thompson, VP Seniors Care & Clinical Support Services, Providence Health Care
  • Physician Leads
    • Dr. Robert Levy, Professor, Respiratory Medicine, University of British Columbia Physician Program Director, Ambulatory Care Transformation Providence Health Care
    • Dr. Garey Mazowita, Chair, Department of Family and Community Medicine
    • Providence Health Care

  • Team Leadership
    • Margot Wilson, Director, Chronic Disease Management Strategy (Project Manager)
    • Helen Roberts, Change Specialist
    • Camille Rozon, Change Specialist
    • Clay Barber, Shared Care Committee Liaison
    • Carol Gillam, Executive Director, Primary Care, VCH
    • Physicians, Specialists & Family Practitioners
    • Patient Representatives, Members of the Patient Voices Network
    • Clinical/Administrative Leadership, Team members from the PHC chronic disease clinical areas
    • Liz Flores, Quality Improvement Specialist
    • Scott Lear, Associate Professor, Faculty of Health Sciences, Simon Fraser University

In addition to the project team, all clinic staff and FP Medical Office Assistants are integral to the successful implementation of the recommendations.

Contact: Margot Wilson, Director, Chronic Disease Management Strategy, Providence Health Care, Providence Health Care, mwilson@providencehealth.bc.ca

Description: The Shared Care Partnership initiative works to facilitate collaborative shared care management for patients with chronic complex conditions.  Better communication among health care staff and between staff and patients has simplified the patient journey, helped to improve population health and controlled or reduced per capita cost.

Nominated by: Dr. David Thompson, VP  Seniors Care & Clinical Support Services, Providence Health Care, Providence Health Care

Nominees

Heart Function Clinic Network
Cardiac Sciences Program, Fraser Health Authority

Contact: Carol Galte, Nurse Practitioner & Regional Co-lead HF Strategy, Cardiac Sciences, Fraser Health Authority, carol.galte@fraserhealth.ca

Nominated by: Ms. Margaret Meloche, Manager, Ambulatory Cardiac Clinics, Cardiac Sciences Program, Fraser Health Authority

Self Management Program
Fraser Health

Contact: Ruth Ringland, Nurse Practitioner, Jim Pattison Outpatient Care and Surgery Centre, Fraser Health Authority, ruth.ringland@fraserhealth.ca

Nominated by: Ms. Sarah Derman, Clinical Nurse Specialist – Pain Services, Surrey Memorial Hospital, Fraser Health Authority

Aboriginal Health Improvement Committees (AHICs)
Prince Rupert Regional Hospital, Northern Health

Contact: Aboriginal  Health Improvement Committees- Agnes Snow, Regional Director of Aboriginal Health, 7 committees across the Northern Health region, Northern Health, agnes.snow@northernhealth.ca

Nominated by: Ms. Victoria Stewart, Lead, Aboriginal Health Engagement and Integration, Prince Rupert Regional Hospital, Northern Health

Chronic Disease Management Mackenzie Family Health Centre
Quality and Innovation, Northern Health Authority

Contact: Charlotte Wenninger, Primary Health Care, Medical Office Support, Quality and Innovation, Northern Health Authority, charlotte.wenninger@northernhealth.ca

Nominated by: Mr. Denys Smith, Practice Support Program Coordinator, Northern Health Authority

Transferring Cancer Patients Safely Throughout the Province
BC Cancer Agency, Provincial Health Services Authority (PHSA)

Contact: Sue Fuller Blamey, Corporate Director, Quality & Safety, BC Cancer Agency, PHSA, sue.fuller-blamey@bccancer.bc.ca

Nominated by: Ms. Georgene Miller, VP, Quality, Safety & Outcome Improvement, PHSAAwards content for web

Acute to Residential Care Patient Flow
Lions Gate Hospital and 7 residential facilities, Vancouver Coastal Health

Contact: Phil Lawrence, Director, Seniors Program, Lions Gate Hospital, Vancouver Coastal Health, phil.lawrence@vch.ca

Nominated by: Mr. Andy Chow, Business Analyst, Lean Transformation Services, Lions Gate Hospital, Vancouver Coastal Health

Seamless and Collaborative Care across Facility & Community Services for the Seriously Mentally Ill
Seven Oaks Tertiary Mental Health Facility, Vancouver Island Health Authority (VIHA)

Contact: Dr. Ian Musgrave, Clinical Director Tertiary Mental Health Services & Victoria Assertive Community Treatment (ACT)Teams, Seven Oaks Tertiary Mental Health Facility, VIHA, ian.musgrave@viha.ca

Nominated by: Ms. Rebecca Harvey, Interim Executive Director, Mental Health & Addiction Services, Mental Health & Addiction Services, VIHA