Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 1200 PT. Each Café features a new guest and topic related to improving quality of care.
Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.
Quality Café is a continuation of our formerly-named Virtual Learning Opportunities webinar series.
Click here to view recordings of previous webinars.
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|Learning from the brain to minimize resistance and increase engagement in change
This is part 2 of a two-part Quality Café on how to use neuroscience to reduce resistance and increase engagement in change. Watch part 1 here.
In November we learned about how to engage, inspire and change the behaviour of frontline staff by harnessing the power of extraordinary individuals. Let’s build on that, and learn how to use neuroscience to reduce resistance and increase engagement in change!
If something tastes good, we’ll eat it; if something tastes poisonous, we won’t eat it. Simple enough – but did you know this nonconscious decision-making can also affect how well someone problem solves, manages stress and collaborates with others?
Knowing how our brain reacts to what it perceives as rewards and threats is an increasingly important leadership, engagement and motivation tool. Identifying these rewards and threats is the first step, so this two-part webinar will explore how to remember and act upon social triggers that generate them – situations like recognizing someone’s perceived status, creating certainty where little exists as well as promoting autonomy, inclusion and fairness.
Want a head start? Check out David Rock’s SCARF model.
Click here for information about the BCPSQC’s online training system, WebEx, including how to set up WebEx on your computer, and tips on how to improve your WebEx experience.
If you have any technical difficulties, please email firstname.lastname@example.org or the WebEx help line at 1-866-229-3239 (U.S. and Canada Toll-Free).
Download the WebEx App for Your Smartphone or Tablet
Click here to download the free Webex app.