BC Patient Safety & Quality Council

Working Together. Accelerating Improvement

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Quality Café

Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 1200 PT. Each Café features a new guest and topic related to improving quality of care.

Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Click here to view recordings of previous webinars.

Click here to join our mailing list and find out when we announce webinars.

Date Session
November 5

1300 – 1400*


*note our special time

The Danger Zone of Improvement Work

In the high pressure and stressful environment of improvement work, we too often fly at Mach speeds that push our limits. But sometimes the route we fly leads us to the danger zone, jeopardizing an initiative’s success. Join this Quality Café to learn how to navigate your journey through the danger zone so that you can emerge safely to provide better care.

We’ll hear from Linda Wu, a Business Analyst with Providence Health Care, who will tell us about her own mission to improve care within St. Paul’s Hospital’s Acute Behavior Stabilization Unit.

Linda (Wan Ling) Wu
Business Analyst, Administrative Decision Support
Providence Health Care

New to Virtual Learning?
Click here for information about the BCPSQC’s online training system, WebEx, including how to set up WebEx on your computer, and tips on how to improve your WebEx experience.

If you have any technical difficulties, please email kprocter@bcpsqc.ca or the WebEx help line at 1-866-229-3239 (U.S. and Canada Toll-Free).

Download the WebEx App for Your Smartphone or Tablet here