BC Patient Safety & Quality Council

Working Together. Accelerating Improvement

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Learning - Headers - QualityChat

#QualityChat

Are you passionate about improving how health care is delivered? Come to #QualityChat! We invite all health care professionals, patients, organizations, educators and social media types to join our online conversation.

#QualityChat is a one-hour conversation over Twitter that takes place on the last Wednesday of every month at 0900 PST. Each month’s chat will feature a new guest host and topic related to improving quality of care.

To learn more or get started on Twitter refer to our Twitter for Health Care Professionals guide.

Next #QualityChat
Date September 24, 2014
Time 0900 PST | 1200 EST | 1700 GMT
Add to your calendar
Topic Improving patient care with stories from frontline providers

 

The BC Patient Safety & Learning System (BC PSLS) is an online incident reporting tool used by healthcare providers across the care continuum in BC. The system is used to report and manage patient safety events, safety hazards and near misses. Since the system was first launched in early 2008, BC PSLS has helped to foster and promote a culture of safety, a just culture that values reporting, shared learning and quality improvement, in all areas of patient care.  In June 2013, we introduced our blog – BC PSLS Central – to enhance our online presence, cultivate new online relationships, and most importantly, to give BC healthcare providers a voice and a public space to share their stories about how they’re improving quality and safety throughout the province. 

Location Twitter
Use the #QualityChat hashtag 
Facilitator BC Patient Safety & Learning System (@BCPSLS)

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Past #QualityChats
Topic & Date Facilitator More Info
Finding, Telling & Spreading Patient Safety Stories
July 30, 2014

Canadian Patient Safety Institute
Transcript
Analytics
Storify
Accessing, Understanding and Appraising the Quality of Online Health Information
June 25, 2014

Marina Bastawrous
Graduate Dept of Rehabilitation Science
Faculty of Medicine, University of Toronto
Transcript
Analytics
Storify
What is the Role for Health Care Improvers in a New Era of Change?
March 26, 2014

Helen Bevan
Chief Transformation Officer, NHS Horizons Group
Transcript
Analytics
Storify
Are new technologies detracting or enhancing physician-patient communication?
January 29, 2014

Pat Rich
Managing Editor, Member Communications,
Canadian Medical Association
Transcript
Analytics
Storify
Using Social Media to Improve Quality
November 27, 2013

Kevin Smith
Digital Media & Communications Specialist,
BCPSQC
Transcript
Analytics
Storify
Putting Research into Action
October 30, 2013

Alison Osborne
Communications Consultant & Knowledge Translation Professional
Transcript
Analytics
Storify
Engaging Students to Improve Quality
September 25, 2013

Annes Song
Registered Nurse and recent graduate
Transcript
Analytics
Storify
Making Learning Accessible – Bringing Digital Education to the Technologically Challenged
August 28, 2013

Tera Walsh
Co-Owner,
CoCare
Transcript
Analytics
Storify
Growing Grassroots Improvement
July 31, 2013

Lori Campbell
Clinical Resource Nurse, Professional Practice,
Vancouver Coastal Health
Transcript
Analytics
Storify
Sustaining Energy and Passion for Improvement
June 26, 2013

Jade Gulash
Marketing & Communications Consultant,
Saskatchewan Health Quality Council
Transcript
Analytics
Storify
Considering Health Literacy in Your Quality Work
May 29, 2013

Farrah Schwartz
Manager, Patient & Family Education,
Toronto Rehabilitation Institute
Transcript
Analytics
Storify
Presentations that Snap, Crackle & Pop!
April 24, 2013

Lisa Fields
TEDMED Moderator, and
Co-host of the Healthcare Leadership International Tweet Chat
Transcript
Analytics
Storify
Engaging Patients to Improve Quality
March 27, 2013

Leslee Thompson
President & CEO,
Kingston General Hospital
Transcript
Analytics
Storify
VisualChat
Making the Case for Culture Change
January 30, 2013
Rebecca Brooke
Quality Leader,

BCPSQC
Transcript
Analytics
Storify
Effective Leadership is Absent in Quality Improvement in Health Care. Or is it?
November 28, 2012
Carolyn DerVartanian
Program Leader, Blood Watch,

Clinical Excellence Commission
Transcript
Analytics
Storify
How to Leverage Social Media to Improve Physician Engagement
October 31, 2012
Dr. Susan Shaw
Chair,

Saskatchewan Health Quality Council
Transcript
Analytics
Storify
Online Communities of Practice
August 22, 2012
Shari McKeown
Quality Leader,

BCPSQC
Transcript
Analytics
Storify

How to Join Twitter

  1. Create a profile on www.twitter.com (it’s free).
  2. Think of a short Twitter handle that describes you best. Stay away from using numbers or underscores and try to keep it fewer than 15 characters. Don’t worry if you cannot decide on one – it’s very easy to change your handle at any time
  3. Upload a photo to your Twitter profile.
  4. Write a short description of yourself on your Twitter Profile.
  5. Follow those that interest you. This includes organizations (for those of us in BC, here are some examples: @bcpsqc @VCHhealthcare, @Providence_Hlth, @Fraserhealth, @VanIslandHealth, @Interior_Health, @Northern_Health, @VanIslandHealth) and people(@ck4q @helenbevan @tweetvandijk @ajay4quality). And you can find others by checking out who is using hashtags like #healthcare or #bchc.
  6. Now you’re ready to send out your first tweet!
  7. When in doubt about how and what to tweet, refer to your organization’s guidelines on using Twitter and social media.
  8. See how others write tweets and learn from them.

How to join a #QualityChat

  1. We recommend using a tool like Hootsuite or Tweetdeck to organize your Twitter feed by groups of people who share a common interest/theme (called lists) or to search tweets for relevant hashtags.
  2. Create a stream (in Hootsuite) or column (in TweetDeck) that is dedicated to search for #QualityChat. This way, the stream will only display tweets that contain the hashtag #QualityChat.
  3. Stay tuned for updates! @BCPSQC will tweet info about upcoming Twitter chats. We’ll let you know about chat moderators, topics, interesting resources, etc.
  4. At 0900 PST on the last Wednesday of every month, get ready to tweet! You can send tweets any way you choose (though Twitter.com, Hootsuite, TweetDeck, etc.), but we recommend using Twubs.com. This website is free, doesn’t require you to sign-up, and will display all the #QualityChat tweets in an easy-to-follow, chatroom-like format. Don’t worry, @BCPSQC will tweet a link to the chat right before it begins.

Other Tweetchats

You can prepare for #QualityChat by checking out these other Twitter Chats:

If you’d like to host a future #qualitychat, please let us know – we’re open to any and all topics. Email us your idea at ksmith@bcpsqc.ca.