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Our vision is high-quality and sustainable health care for all.

We provide system-wide leadership through collaboration with patients, caregivers, the public and those working within the health care system in a relentless pursuit of quality.

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Our Latest Updates & Initiatives

Improving the Indigenous Patient Feedback Process

Discover what it means to create a safe, accessible and meaningful process for Indigenous peoples to share their experiences in BC’s health system.

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The 2022 Updated Inpatient Sepsis Toolkit

The 2022 updates to the toolkit aim to provide inpatient hospital wards with information, resources and tools to successfully initiate, implement and spread best practices for sepsis.

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Caring Unmaksed

To express our immense appreciation and to honour their experiences, we reached out to hear the stories of those who have been working on the front lines of health care from around the province.

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Mark Your Calendars

Upcoming Events

See All Upcoming Events

See All Upcoming Events


Spotlight on Our Resources

We are improving the quality of health care in BC one resource at a time. Find the one you need, from improving workplace culture to care guidelines and teaching others about quality improvement.

quality forum 2020

Quality Forum

The Quality Forum is our annual conference featuring deep-dive sessions, presentations, and interactive workshops on a variety of topics related to improving quality across the continuum of care.

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What Matters to You?

"What Matters to You?"

“What Matters to You?” is a simple question that can have a big impact on the quality of care. Find resources for providers and patients to support more meaningful conversations.

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Long-Term Care

Access resources about improving the quality and safety of individuals living in LTC with resources on topics ranging from preparation to the presence of essential care partners.

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New on Our Blog

Looking Back, Planning Ahead: Impact Report 2022

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Sharing Care Concerns: Improving the Patient Feedback Process for Indigenous Patients and Families

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"We do health care within a planetary health nest."

In case you missed it, @courtghoward joined us at Quality Forum 2022 to talk about how to reframe the impact of climate change on health. Watch here: http://ow.ly/9R9N50LQnNV