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Our vision is high quality and sustainable health care for all.

We provide system-wide leadership through collaboration with patients, caregivers, the public and those working within the health care system in a relentless pursuit of quality.

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Upcoming Events

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See All Upcoming Events

Spotlight on Our Resources

We are improving the quality of health care in BC one resource at a time. Find the one you need, from improving workplace culture to care guidelines and teaching others about quality improvement.

Quality Forum

The Quality Forum is our annual conference featuring deep-dive sessions, presentations, and interactive workshops on a variety of topics related to improving quality across the continuum of care.

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Teamwork & Communication Action Series

Teamwork & Communication

Improving non-technical skills such as how we communicate, how we respond to the environment around us, and how we work together in a team are crucial for achieving high quality patient care.

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What Matters to You?

What Matters to You?

“What Matters to You?” is a simple question that can have a big impact on the quality of care. Find resources for providers and patients to support more meaningful conversations.

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New on Our Blog

Finding an Improvement Community with the IHI Open School

The Institute for Healthcare Improvement (IHI) Open School has just recognized UBC student Jenna Smith-Forrester as their 2018 Change Agent […]

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Clinician Quality Academy is Now Open to Leadership Dyads

Registration is now open for our fourth cohort of Clinician Quality Academy (CQA), giving clinical providers the opportunity to build […]

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To support patients in receiving whole-person #CancerCare, the system requires a deep understanding of what matters to patients and how the system is experienced. In October, we held Journey Mapping sessions to gather information and inform changes.