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77 Search Results for Quality Forum

Michael West: Compassionate & Collective Leadership for High Quality Health Care

Date Published: March 23rd, 2018

Michael West, Head of Thought Leadership at The King’s Fund, England, gave a plenary presentation on February 23 at Quality Forum 2018. Michael’s talk focused on the role of compassionate leadership in building supportive environments where both staff and patients can thrive. Download Michael’s presentation file…


Quality Forum 2021: Plenary Presentation – Helen Bevan

Date Published: March 4th, 2021

Helen Bevan Chief Transformation Officer, NHS Horizons Helen Bevan is a leader of change within the NHS. She has led and facilitated many nationwide initiatives to improve care. Helen has demonstrated a constancy of purpose and resilience to stay within the system over decades that is rare in internal change…


Bruce Campana: What Health Technology Can’t Do

Date Published: March 23rd, 2018

Bruce Campana has been an emergency physician for 30 years. In his Health Talks, he shares three cases where technology was used to save time and money while treating patients – but something was missed along the way each time. Watch Bruce illustrate why spending a little extra time on…


Mustafa Ahmed: Making Life Better for Refugees

Date Published: March 23rd, 2018

Mustafa Ahmed was born in Somalia, but when war broke out he traveled as a young child to Dabaab, the world’s largest refugee camp in Kenya. The impact of education for him and the other children in the camp was profound, and he was able to attend UBC as a…


Ranj Singh: Music Is Medicine

Date Published: March 23rd, 2018

Ranj Singh, Indo-Canadian folk singer, has a simple hope for health care: more music as medicine. A musician for over 35 years, Ranj plays music several times a week for and with the patients at Semiahmoo House, a residence for people with acquired brain injury. He describes the impact of…


Penny Pereira: No Improvement Without Learning. No Scale Without Sharing.

Date Published: June 11th, 2020

Penny is the director of the Q initiative, a network of over 3,500 people with expertise in improvement in the UK health system. Q is helping encourage a more joined-up approach to learning and change through a vibrant program of networking and development activities, a grant funding offer where decisions…


CeeJai Julian: Fighting Stigma in Health Care Through Peer Support

Date Published: March 26th, 2019

CeeJai is a peer support worker with Vancouver Coastal Health’s Women’s Intensive Case Management Team. CeeJai has been conducting outreach work for over six years, including improving access to health care for hard-to-reach women in Vancouver’s Downtown Eastside.


Cari Taylor: We Can All Have a Good Death

Date Published: March 23rd, 2018

“I liken it to going to a party, and knowing when it’s time to go. My mom, at 82, said, ‘It’s time to leave the party and for me to go home.’” Cari Taylor, a non-profit professional and life adventurer, shares the story of her mother’s death in 2016. As…


Claudia Hopkins: Putting Patient Care First with Service Design

Date Published: March 26th, 2019

Claudia’s essay on service design and health care won this year’s Health Talks Student Contest. She’s passionate about designing for social good by incorporating inclusivity into public services, including health care services. Currently she is collaborating with UBC’s Division of Continuing Professional Development to develop processes that involve patients in…


Robin McGee – Lightning Strikes Twice: Hopes for Better Diagnostic and Post-Harm Practices

Date Published: March 19th, 2021

Robin McGee, Ph.D. Registered Psychologist & Patient Partner Robin is a registered clinical psychologist who has worked in health and education for over 30 years. Her award-winning book The Cancer Olympics describes her fight for survival, medical justice and fair chemotherapy policy after her experience with serious medical negligence. For…


Lauren Daley: Is Thinking About Death the Secret to Living a More Fulfilled Life?

Date Published: June 11th, 2020

Lauren Daley is on a mission to wake you up to your own mortality. Lauren was inspired to pursue a career in palliative medicine after her mother’s unexpected death. Over the years, she’s experienced first-hand the benefits of having a healthy relationship with death and dying. As a palliative care…


Colin Ross: Looking to Your DNA for the Right Medication

Date Published: March 23rd, 2018

Colin Ross is a geneticist who works to understand how personalized medicine can make medicines safer and more effective for patients. Up to two-thirds of childhood cancer survivors can have a long-term side effect from their treatments, due to the different ways our bodies respond to medication, and adverse drug…


Syexwáliya / Ann Whonnock: Caring for First Nations

Date Published: December 31st, 2018

Elder Syexwáliya / Ann Whonnock from the Squamish Nation shares her hope for health care: thoughtful care for First Nations people, and advocates in the health care system….


Devin Harris: An Open Development Platform for Health Care

Date Published: December 31st, 2018

Physician Devin Harris thinks that health care providers need to give up absolute control over the health care system, and let other industries and technology enable innovation and improvement.


Nikos Theodosakis: Movie Making and the Patient Experience

Date Published: June 11th, 2020

Founder of the OliveUs Education Society, he is the architect of the InStill Life elementary school microfinance initiative and The Director in the Classroom project. His book “The Director in the Classroom: How Filmmaking Inspires Learning” examines connected learning through digital media production in the classroom and is a resource…


Jorri Gosse: Addressing the Impacts of Chronic Pain

Date Published: December 31st, 2018

Jorri, a Grade 6 student from Langley, BC, shares her hope of improving care for people living with chronic pain, and raising awareness about the impacts of chronic pain.


The Patient Voice on What Matters

Date Published: March 5th, 2019

This session featured three different presentations: Patient Partner Compensation In Research And Quality Improvement: Tips From The Patient Perspective Patient Journey Mapping, A Valuable Tool for Quality Improvement Projects Why Aren’t We Listening? Prenatal Ultrasounds: How Every Voice Matters…


Duane Jackson: Humility Is Our Strongest Virtue

Date Published: March 23rd, 2018

Duane Jackson is a member of the Gitanmaax Band of the Gitxsan Nation and a father of three. He shares his belief that humility is the most important core virtue: “Humility will show you all things that are possible.”…


Sickboy Podcast: Laughter is the Best Medicine

Date Published: June 11th, 2020

Hosts of Sickboy Podcast – Brian, Jeremie and Taylor – are no strangers when it comes to talking about illness. Sickboy started in a public library recording room, moved into the hosts’ own recording studio, was funded by a hugely successful Kickstarter campaign and within weeks was among the top-rated…


Jessica Hannon: Listening to Stories from the Front Lines

Date Published: March 23rd, 2018

Jessica Hannon is the Executive Director of Megaphone Magazine, a non-profit society that supports low-income vendors in Vancouver to earn a living through distributing Megaphone issues. Jessica shares her hope for health care: that people “take the cotton out of their ears” and listen to the needs of those on…