Date Published: August 4th, 2017
Quality Forum 2017 brought together more than 1,200 participants over its three days. First, a “pre-Forum day” featured two full-day sessions: we partnered with the Joint Collaborative Committees to examine how to improve patients’ primary, surgical and rural care journeys, as well as with the First Nations Health Authority to…
Date Published: November 18th, 2019
In the past, the health care system has often focused on the technical skills of providers. However, a growing body of evidence highlights the importance of non-technical skills in patient outcomes and improving safety behaviour in the workplace. Non-technical skills include such elements as leadership, decision-making, situation awareness, communication and…
Date Published: April 19th, 2018
Quality Forum 2018 brought together more than 1,200 participants over its three days. First, a “pre-Forum day” featured two full-day sessions: 180 people learned how to plan for and assess lasting change, and we again partnered with the Joint Collaborative Committees to examine successful and emerging initiatives and collaborative approaches…
Date Published: April 26th, 2018
In 2012, the BC Patient Safety & Quality Council created a summer internship program to expand students’ knowledge of quality and to provide opportunities to learn skills in quality improvement projects. Interns have been hosted in a variety of different health care organizations across the province (e.g., long-term care homes,…
Date Published: July 12th, 2018
Our final report summarizes what we learned about harnessing the power of distributed leadership, making campaigns fun and aligning Change Day with people’s values. Download the Report…
Date Published: December 21st, 2018
We’re excited to share PVN’s work from the past year! It’s been a busy year for the Patient Voices Network, and the BC Patient Safety & Quality Council is excited to share and celebrate PVN’s work through the 2017/2018 PVN Annual Report! Download the Report as a PDF PVN Annual…
Date Published: January 29th, 2019
In fall 2018, three journey mapping sessions with adult patients, families and health care providers were led by the BC Patient Safety & Quality Council, in partnership with BC Cancer and First Nations Health Authority. The goals of the sessions were to inform whole-person cancer care throughout the entire care…
Date Published: May 30th, 2019
In 2012, the BC Patient Safety & Quality Council created a summer internship program to expand students’ knowledge of quality and to provide opportunities to learn skills in quality improvement projects. Interns have been hosted in a variety of different health care organizations across the province (e.g., long-term care homes,…
Date Published: October 25th, 2019
This report was created to understand the impact of the “What Matters to You?” campaign in BC in 2018/19. It includes resource orders and sign-ups for the campaign and stories and information shared via email, survey responses and participant interviews throughout the year, as well as our learnings along the…
Date Published: March 25th, 2021
We all shape the cultures of organizations and teams we work within by how we communicate and interact with our colleagues. These cultures influence “the way we do things around here” which is why improving them has been linked to better system-related and clinical outcomes, reduced adverse events and increased…
Date Published: December 10th, 2014
NSQIP in British Columbia has expanded dramatically since two hospitals started the program in 2006. The initial period saw a growth in the number of participating hospitals from those 2 to 25 in 2014. BC’s NSQIP sites responded to the challenge of reacting in a timely manner to their initial…
Date Published: March 31st, 2021
The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This summary report contains an overview of the evaluation results…
Date Published: March 31st, 2021
The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This technical report outlines in detail the evaluation results of…
Date Published: November 19th, 2021
Learning about Opioid Use Disorder (LOUD) in the Emergency Department (ED) was a provincial initiative led in partnership between us, BC Centre on Substance Use and Overdose Emergency Response Centre with EDs across BC. This quality improvement initiative aimed to shift how EDs care for individuals with OUD. In the…
Date Published: November 26th, 2021
Essential care partners are different from general visitors. While visitors have an important social role, they are not active partners in care. Essential care partners provide physical, psychological and emotional support, as deemed important by the patient. There is clear evidence that the presence of essential care partners benefits care,…
Date Published: December 6th, 2021
Choosing Wisely Canada’s resource guide is a collection of relevant recommendations, quality improvement toolkits and clinician and patient materials. This guide can support staff caring for LTC residents and ensure limited resources are used wisely….
Date Published: March 4th, 2022
In response to ongoing requests from teams in British Columbia’s health care system, we launched the third and fourth cohorts of our Teamwork & Communication Action Series in March 2019 and October 2020, respectively. The program introduces teams to behaviours required for effective teamwork and communication along the continuum of…
Date Published: July 7th, 2022
Created by Hamilton Health Sciences and the Canadian Sepsis Foundation, the Sepsis Patient Information Package provides information about: Sepsis Treatment of sepsis Recovery from sepsis Supportive care for friends and family The package provides information about sepsis to patients, their family and friends and anyone who may be curious about…
Date Published: October 19th, 2022
Recommendation 5 of the In Plain Sight report calls on the health system to create an integrated, accessible and culturally appropriate complaints process for Indigenous peoples in BC. In support of this recommendation, we created a resource that highlights nine key principles intended to lay the foundation for creating a…
Date Published: August 24th, 2017
The PVN Strategic Plan was created based on consultation with our partners in communities and organizations across British Columbia, and its development was overseen by Network’s Oversight & Advisory Committee. Learn More about PVN and its Strategic Plan…