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Quality Forum 2017: A Look Back

Date Published: August 4th, 2017

Quality Forum 2017 brought together more than 1,200 participants over its three days. First, a “pre-Forum day” featured two full-day sessions: we partnered with the Joint Collaborative Committees to examine how to improve patients’ primary, surgical and rural care journeys, as well as with the First Nations Health Authority to…


Teamwork & Communication Action Series: Wave 2 Evaluation

Date Published: November 18th, 2019

In the past, the health care system has often focused on the technical skills of providers. However, a growing body of evidence highlights the importance of non-technical skills in patient outcomes and improving safety behaviour in the workplace. Non-technical skills include such elements as leadership, decision-making, situation awareness, communication and…


Quality Forum 2018 Report

Date Published: April 19th, 2018

Quality Forum 2018 brought together more than 1,200 participants over its three days. First, a “pre-Forum day” featured two full-day sessions: 180 people learned how to plan for and assess lasting change, and we again partnered with the Joint Collaborative Committees to examine successful and emerging initiatives and collaborative approaches…


Summer Student Internship Program: 2017 Evaluation

Date Published: April 26th, 2018

In 2012, the BC Patient Safety & Quality Council created a summer internship program to expand students’ knowledge of quality and to provide opportunities to learn skills in quality improvement projects. Interns have been hosted in a variety of different health care organizations across the province (e.g., long-term care homes,…


Change Day 2017 Report

Date Published: July 12th, 2018

Our final report summarizes what we learned about harnessing the power of distributed leadership, making campaigns fun and aligning Change Day with people’s values. Download the Report…


PVN Annual Report 2017/18

Date Published: December 21st, 2018

We’re excited to share PVN’s work from the past year! It’s been a busy year for the Patient Voices Network, and the BC Patient Safety & Quality Council is excited to share and celebrate PVN’s work through the 2017/2018 PVN Annual Report! Download the Report as a PDF PVN Annual…


Journey Mapping in Cancer Care Report

Date Published: January 29th, 2019

In fall 2018, three journey mapping sessions with adult patients, families and health care providers were led by the BC Patient Safety & Quality Council, in partnership with BC Cancer and First Nations Health Authority. The goals of the sessions were to inform whole-person cancer care throughout the entire care…


Summer Student Internship Program: 2018 Evaluation

Date Published: May 30th, 2019

In 2012, the BC Patient Safety & Quality Council created a summer internship program to expand students’ knowledge of quality and to provide opportunities to learn skills in quality improvement projects. Interns have been hosted in a variety of different health care organizations across the province (e.g., long-term care homes,…


“What Matters to You?” Evaluation Report 2018/19

Date Published: October 25th, 2019

This report was created to understand the impact of the “What Matters to You?” campaign in BC in 2018/19. It includes resource orders and sign-ups for the campaign and stories and information shared via email, survey responses and participant interviews throughout the year, as well as our learnings along the…


Measuring Culture to Inform Action: A Rapid Literature Review

Date Published: March 25th, 2021

We all shape the cultures of organizations and teams we work within by how we communicate and interact with our colleagues. These cultures influence “the way we do things around here” which is why improving them has been linked to better system-related and clinical outcomes, reduced adverse events and increased…


Tackling Complex Problems with Team-Based Solutions: NSQIP in BC 2014

Date Published: December 10th, 2014

NSQIP in British Columbia has expanded dramatically since two hospitals started the program in 2006. The initial period saw a growth in the number of participating hospitals from those 2 to 25 in 2014. BC’s NSQIP sites responded to the challenge of reacting in a timely manner to their initial…


CLEAR Wave 3 Summary Report

Date Published: March 31st, 2021

The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This summary report contains an overview of the evaluation results…


CLEAR Wave 3 Technical Report

Date Published: March 31st, 2021

The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This technical report outlines in detail the evaluation results of…


Choosing Wisely in Long-Term Care

Date Published: December 6th, 2021

Choosing Wisely Canada’s resource guide is a collection of relevant recommendations, quality improvement toolkits and clinician and patient materials. This guide can support staff caring for LTC residents and ensure limited resources are used wisely….


Teamwork and Communication Action Series Evaluation Report: Cohorts 3 & 4

Date Published: March 4th, 2022

In response to ongoing requests from teams in British Columbia’s health care system, we launched the third and fourth cohorts of our Teamwork & Communication Action Series in March 2019 and October 2020, respectively. The program introduces teams to behaviours required for effective teamwork and communication along the continuum of…


Sepsis Education Package for Patients and Families

Date Published: July 7th, 2022

Created by Hamilton Health Sciences and the Canadian Sepsis Foundation, the Sepsis Patient Information Package provides information about: Sepsis Treatment of sepsis Recovery from sepsis Supportive care for friends and family The package provides information about sepsis to patients, their family and friends and anyone who may be curious about…


Patient Voices Network 2017-2020 Strategic Plan

Date Published: August 24th, 2017

The PVN Strategic Plan was created based on consultation with our partners in communities and organizations across British Columbia, and its development was overseen by Network’s Oversight & Advisory Committee. Learn More about PVN and its Strategic Plan…


NSQIP 2.5 Years After Startup: Is it Worth It?

Date Published: February 27th, 2015

In 2011, hospitals were offered the opportunity to join the most robust surgical outcome programs in the world. The National Surgical Quality Improvement Program (NSQIP), coordinated by the American College of Surgeons, has almost 480 hospitals enrolled from across Canada and the United States. A cornerstone of the program is…