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Digital Communications Leader

  • Organization BC Patient Safety & Quality Council
  • Location Within BC
  • Closing Date Open Until Filled

Salary Range: $77,822 – $111,869 per year

BCPSQC is committed to an equitable, diverse and inclusive workforce. We recognize that there are a variety of experiences that contribute to the overall qualifications for each role. If you feel that you could excel in this position, but do not necessarily meet the formal requirements, we want to hear from you!

In particular, we encourage women; First Nations, Métis and Inuit persons; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas at the Council to apply.

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Role Summary

The BC Patient Safety & Quality Council builds a foundation of quality, provides advice and makes recommendations to the Minister of Health on matters related to patient safety and quality of care in all health care sectors.  The Council brings health system stakeholders together in partnership to promote and inform provincially coordinated, innovative, and patient- and family-centred approaches to patient safety and quality in British Columbia.

Reporting to the Director, Communications & Public Relations, the Digital Communications Leader is responsible for designing and implementing the Council’s digital media strategies and plans, as well as achieving digital marketing goals and objectives. The Leader works with vendors and provides expertise and guidance to peers in areas such as leveraging digital tools as well as communicating data and information effectively. This role regularly involves collaborating with staff on the communications team and throughout the organization, as well as occasionally liaising with the Council’s partners.

The Leader should be a dynamic self-starter capable of prioritizing competing deadlines and able to make connections between the Council’s projects and initiatives and the broader healthcare environment. They should operate with a high level of attention to detail and organization. The Leader is enthusiastic and likes to collaborate, can juggle multiple balls while meeting deadlines and is self-motivated to continually devise new ways to engage our audiences. No two days are alike; flexibility, curiosity and multi-tasking are key.

Key Accountabilities

  • Designing digital media strategies, campaigns and resources to support the goals and strategies of the organization and its initiatives.
  • Measuring and reporting on digital campaigns and initiatives.
  • Managing the Council’s social media properties and editorial calendar.
  • Managing the Council’s website and advises Council departments and leaders on content strategy.
  • Identifies key components and underlying issues and systematically analyzes problems and determines solutions.
  • Graphic preparation of a variety of digital collateral such as videos, infographics, newsletters and social media posts.
  • Managing vendors and creative agencies.
  • Maintaining an awareness of best practices, new developments and trends in digital media and design and sharing these throughout the organization.
  • As a contributor to the Council’s team, participates in the development of strategy aimed at increasing awareness within target groups.


A level of education, training and experience equivalent to an undergraduate degree in a relevant discipline such as design or visual arts, combined with 5 years of experience. Master’s degree preferred.

Experience planning and executing digital media strategies; experience with design thinking approaches; strong eye for detail; excellent interpersonal and communications skills; proficiency in Adobe Creative Suite; ability to handle highly confidential and sensitive issues with skill, tact and diplomacy; excellent decision-making skills; ability to work independently and as part of a team; flexibility to reprioritize quickly to meet changing needs. Experience with animation, photography, video-editing software, WordPress and/or social media preferred.

This position is open until filled.

Send resume and cover letter to:

As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with the BC Patient Safety & Quality Council as of October 26, 2021.

Note: Only short-listed candidates will be contacted; others will be kept in our database for future consideration.