Impact Report 2022

For the past 15 years, we’ve been committed to improving health quality. During an unprecedented time in our health system, we continued our quality improvement work and pivoted to new areas to address needs that arose due to COVID-19.

It sounds simple, but it’s true – our work leads to better health care for British Columbians, and we want to share what that looks like. Read our Impact Report below, which demonstrates who we are, what we do and some of our recent accomplishments.

2021/22 PVN Annual Report

We’re pleased to share and celebrate the Patient Voices Network’s 2021/2022 annual report!

Last year we supported 383 patient partners in 154 new engagement opportunities, and welcomed 172 new patient partners to the network.

We hope you enjoy this year’s annual report, which includes stories from across the province that highlight the positive impact of patient partner involvement in BC’s health care system.

Teamwork and Communication Action Series Evaluation Report: Cohorts 3 & 4

In response to ongoing requests from teams in British Columbia’s health care system, we launched the third and fourth cohorts of its Teamwork & Communication Action Series in March 2019 and October 2020, respectively. We have been evaluating the series to measure this improvement. This report summarizes what our participants have taken away from the Action Series in Cohorts 3 & 4.

Learning About Opioid Use Disorder (LOUD) in the Emergency Department (ED) Final Report 2020/21

Learning about Opioid Use Disorder in the Emergency Department  was a provincial initiative led in partnership between us, BC Centre on Substance Use and Overdose Emergency Response Centre with emergency departments across BC. This quality improvement initiative aimed to shift how emergency departments care for individuals with Opioid Use Disorder.

2020/21 PVN Annual Report

We’re pleased to share and celebrate the Patient Voices Network’s 2020/21 annual report! Navigating patient engagement through the pandemic meant some twists, turns, pauses and pivots, and we’re proud to have supported 378 patient partners in 215 new engagement opportunities, while growing the network to 1,251 patient partners over this unprecedented year.

Measuring Culture to Inform Action: A Rapid Literature Review

Although this isn’t an evaluation of one of our initiatives, we thought you may be interested in this literature review on culture surveys which you may be considering for evaluations of your own.

After some of our partners shared a need for research which could identify best practices of common measurement tools, we conducted a rapid review of the literature. This report looks at seven common surveys and offers data to support their use.

CLEAR – Wave 3 Summary Report

The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This summary report contains an overview of the evaluation results from Wave 3 which spanned from December 2017 to May 2019.

CLEAR – Wave 3 Technical Report

The aim of Clear Wave 3 was to reduce the rate of antipsychotic use in residents without a diagnosis of psychosis from baseline to the national average by April 30, 2019. 33 participating care homes across BC completed the collaborative. This technical report outlines in detail the evaluation results of Wave 3 which spanned from December 2017 to May 2019.

2019/20 PVN Annual Report

We’d like to share and celebrate PVN’s 2019/20 annual report! This year marked PVN’s 10-year anniversary and we’re proud to have supported 475 patient partners in 237 engagement opportunities. The network grew to nearly 1,200 patient partners and we continued to strengthen our relationship with our patient and health care partners.  

Teamwork and Communication Action Series: Cohort 2 Evaluation

The Teamwork & Communication Action Series began with the aim of improving teamwork and communication within the BC health care system. We have been evaluating the series to measure this improvement. Learn more about what our participants have taken away from the Action Series in our Cohort 2 evaluation.

Summer Student Internships: 2018 Evaluation

We supported 10 interns in the summer of 2017, in placements across BC. This evaluation reports on the experiences of both student interns and the health organizations who employed them.

Change Day 2017 Report

Our Change Day 2017 report summarizes what we learned about harnessing the power of distributed leadership, making campaigns fun and aligning Change Day with people’s values.

Clear: Wave 2 Evaluation

Clear’s second wave ran from September 2015 through December 2016, during which it was known as the Call for Less Antipsychotics in Residential Care. 40 care homes participated and 1,001 residents saw their antipsychotics decreased or discontinued.

NSQIP: 5-Year Report

The National Surgical Quality Improvement Program (NSQIP) was implemented in 2011 as a measurement system to help understand the safety and effectiveness dimensions of surgical quality in BC, and is being used at 24 hospitals across the province to monitor patient outcomes for 30 days after surgery.

Quality Forum: 2018 Evaluation

Quality Forum 2018 brought together more than 1,200 participants over its three days. In this report, we summarize evaluation forms submitted by participants regarding the pre-Forum sessions, main two days, and Health Talks, and provide a breakdown of participant diversity.

RT2C and TPOT Programs: Provincial Evaluation

This five-year evaluation looks at RT2C’s impacts in BC from 2012-2017. Promisingly, it revealed improvements in all four areas of program focus: patient experience, efficiency of care, safety and reliability of care, and staff well-being.

Teamwork & Communication Action Series: Cohort 1 Evaluation

This 12-week Action Series was launched in February 2017 with the aim of improving teamwork and communication within the BC health care system. This report summarizes the experiences of the 50 participating teams and the evaluation results.