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About
About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Our Vision & Values
Council Members
Meet Our Team
Strategic Plan
Initiative Reports & Evaluations
Careers
Partnerships
Our Newsletter
Mandate & Terms of Reference
Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Cancer Care
Critical Care
Diabetes
Medical Imaging
Sepsis
Substance Use
Surgery
Team-Based Care
Resources
Events
Quality Standards
Stroke Quality Standard
Past Clinical Improvement Initiatives
Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Quality Learning Series
COVID-19 Through a Quality Lens
Quality Academy Online
Quality Academy
Clinician Fellowship in Health Care Quality
Quality Café
Workshops
Board & Executive Learning Series
Student Programs
Internships
Quality Forum Opportunities
IHI Student Chapters
Improve Culture
Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Cultural Safety & Humility
Teamwork & Communication Action Series
Past Improve Culture Initiatives
Change Ambassadors Network BC
Change Day
Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Patient Voices Network
What Matters to You?
Download & Order Resources
Map of Distributed Resources
Share Your Story
Resources
Resources

We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
By Clinical Area
Cancer Care
Clear
Critical Care
Medical Imaging
LOUD in the ED
Releasing Time to Care
Sepsis
Substance Use
Surgery
Team-Based Care
Type 2 Diabetes Network
By BCPSQC Program
ATTIC
BC Health Quality Matrix
Change Ambassadors Network BC
Change Day
Communication
Council Resources
Cultural Safety & Humility
Culture Improvement
Engaging People in Quality (EPIQ)
Improvement 101 Learning Series
Patient Engagement
Quality Academy
Quality Café
Quality Forum
Teamwork & Communication
What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
What is Quality?
News
Quality Forum
Quality Awards
Events
Blog
Contact

Meet Our Team

Meet Our Team

Home About the Council Meet Our Team

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We have a truly wonderful team working behind the scenes at the Council. Learn more about them below or search for a team member.

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Council Members

Meet the nine people who lead our organization.

Find career opportunities in health care improvement.

Alison Foulds

Alison Foulds

Project Coordinator, Analytics & Strategic Initiatives

Andrea Wnuk

Andrea Wnuk

Leader, Analytics and Strategic Initiatives

Andrew Wray

Andrew Wray

Executive Director, Learning, Analytics & Strategic Initiatives

Anthony Gagné

Anthony Gagné

Leader, Learning & Capability Development

April Price

April Price

Leader, Health System Improvement

Ben Ridout

Ben Ridout

Director, Analytics & Strategic Initiatives

Breah Talan

Breah Talan

Leader, Strategic Initiatives

Brett Hodson

Brett Hodson

Director, Measurement System for Physician Quality Improvement

Bruce Forster

Bruce Forster

Clinical Lead, Essential Imaging

Carol Stathers

Carol Stathers

Engagement Leader, Patient & Public Engagement

Cassy Mitchell

Cassy Mitchell

Engagement Leader, Patient & Public Engagement

Cathy Almost

Cathy Almost

Engagement Leader, Patient & Public Engagement

Charmaine Niebergall

Charmaine Niebergall

Engagement Leader, Patient & Public Engagement

Chelsea Hochfilzer

Chelsea Hochfilzer

Manager, Patient Voices Network

Christina Krause

Christina Krause

Chief Executive Officer

Colin O’Neill

Colin O’Neill

Leader, Health System Improvement

Colleen Kennedy

Colleen Kennedy

Executive Director, Health System Improvement & Engagement

Courtney Chu

Courtney Chu

Director, Health System Improvement (Primary & Community Care)

David Sweet

David Sweet

Clinical Lead, Sepsis

Denise Swift

Denise Swift

Leader, Learning & Capability Development

Edward Elkins

Edward Elkins

Leader, Strategic Initiatives

Elly Wallace

Elly Wallace

Program Assistant, Communications

Eric Young

Eric Young

Data Analyst, Analytics & Strategic Initiatives

Erika Aguilar

Erika Aguilar

Program Assistant, Measurement System for Physician Quality Improvement

Eudora Koh

Eudora Koh

Communications Specialist

Halla Bertrand

Halla Bertrand

Communications Specialist

Hussein Kanji

Hussein Kanji

Clinical Lead, Critical Care

Irina Apostu

Irina Apostu

Program Assistant, Patient & Public Engagement

Jackie White

Jackie White

Executive Assistant

Jami Brown

Jami Brown

Engagement Leader, Patient & Public Engagement

Jyothie Naidu

Jyothie Naidu

Senior Business Analyst, Measurement System for Physician Quality Improvement

Kate Harris

Kate Harris

Leader, Health System Improvement

Katie Fajber

Katie Fajber

Project Coordinator, Health System Improvement

Kelly Giesbrecht

Kelly Giesbrecht

Leader, Health System Improvement

Kevin Smith

Kevin Smith

Director, Communications

Kile Brokop

Kile Brokop

Project Leader, Measurement System for Physician Quality Improvement

Kira Tozer

Kira Tozer

Leader, Strategic Initiatives, Patient & Public Engagement

Leslie Chan

Leslie Chan

Program Assistant, Patient & Public Engagement

Maureen Clarke

Maureen Clarke

Leader, Health System Improvement

Meagan Brown

Meagan Brown

Program Assistant, Health System Improvement

Nancy Falconer

Nancy Falconer

Director, Learning & Capability Development

Natalie Swatez

Natalie Swatez

Leader, Operations

Nicole Ebert

Nicole Ebert

Clinical Lead, Long-Term Care

Patricia Rubio

Patricia Rubio

Executive Assistant

Rachelle Ferrer

Rachelle Ferrer

Project Coordinator, Patient & Public Engagement

Raman Bowerbank

Raman Bowerbank

Leader, Health System Improvement

Sarah Carriere

Sarah Carriere

Director, Health System Improvement (Acute & Long-Term Care)

Sean Ebert

Sean Ebert

Clinical Lead, Primary and Community Care

Shawna Nichol

Shawna Nichol

Project Coordinator, Health System Improvement

Sukhbir Gill

Sukhbir Gill

Program Assistant, Analytics & Strategic Initiatives

Syexwáliya

Syexwáliya

Knowledge Keeper

Tammy Hoefer

Tammy Hoefer

Director, Patient & Public Engagement

Tom Wallace

Tom Wallace

Clinical Lead, Surgical Improvement

Yukiko Rudolf

Yukiko Rudolf

Program Assistant, Operations