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About
About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Our Vision & Values
Council Members
Meet Our Team
Strategic Plans & Accomplishment Reports
Initiative Reports & Evaluations
Careers
Our Newsletter
Mandate & Terms of Reference
Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Cancer Care
Critical Care
Diabetes
Long-Term Care
Medical Imaging
Sepsis
Substance Use
Surgery
Team-Based Care
Quality Standards
Stroke Quality Standard
Past Clinical Improvement Initiatives
Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Quality Learning Series
COVID-19 Through a Quality Lens
Quality Academy Online
Quality Academy
Clinician Fellowship in Health Care Quality
Quality Café
Workshops
Board & Executive Learning Series
Student Programs
Student Internships
Quality Forum Opportunities
IHI Student Chapters
Improve Culture
Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Cultural Safety & Humility
Teamwork & Communication Action Series
Past Improve Culture Initiatives
Change Ambassadors Network BC
Change Day
Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Patient Voices Network
What Matters to You?
Download & Order Resources
Map of Distributed Resources
Share Your Story
Resources
Resources

We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
By Clinical Area
Cancer Care
Clear
COVID-19
Critical Care
Long-Term Care
LOUD in the ED
Medical Imaging
Releasing Time to Care
Sepsis
Substance Use
Surgery
Type 2 Diabetes Network
By BCPSQC Program
ATTIC
BC Health Quality Matrix
Change Day
Communication
Cultural Safety & Humility
Culture Improvement
Engaging People in Quality (EPIQ)
Patient Engagement
Quality Café
Quality Forum
Teamwork & Communication
What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
BC Health Quality Matrix
News
Quality Forum
BC Quality Awards
Events
Blog
Careers
Contact

Meet Our Team

Meet Our Team

Home About the Council Meet Our Team

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We have a truly wonderful team working behind the scenes at the Council. Learn more about them below or search for a team member.

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Council Members

Meet the nine people who lead our organization.

Find career opportunities in health care improvement.

Alison Foulds

Alison Foulds

Project Coordinator, Analytics & Strategic Initiatives

Andrea Wnuk

Andrea Wnuk

Leader, Analytics and Strategic Initiatives

Andrew Wray

Andrew Wray

Executive Director, Learning, Analytics & Strategic Initiatives

Anish Mitra

Anish Mitra

Fellow

April Price

April Price

Leader, Health System Improvement

Arshdeep Kaur

Arshdeep Kaur

Program Assistant, Analytics & Strategic Initiatives / Measurement System for Physician Quality Improvement

Ben Ridout

Ben Ridout

Director, Analytics & Strategic Initiatives

Breah Talan

Breah Talan

Leader, Strategic Initiatives

Brett Hodson

Brett Hodson

Director, Measurement System for Physician Quality Improvement

Bruce Forster

Bruce Forster

Clinical Lead, Essential Imaging

Cassandra Mah

Cassandra Mah

Health Data Analyst, Analytics & Strategic Initiatives

Cassy Mitchell

Cassy Mitchell

Engagement Leader, Patient & Public Engagement

Cathy Almost

Cathy Almost

Engagement Leader, Patient & Public Engagement

Charmaine Niebergall

Charmaine Niebergall

Engagement Leader, Patient & Public Engagement

Chelsea Hochfilzer

Chelsea Hochfilzer

Manager, Patient Voices Network

Christina Krause

Christina Krause

Chief Executive Officer

Colin O’Neill

Colin O’Neill

Leader, Health System Improvement

Colleen Kennedy

Colleen Kennedy

Executive Director, Health System Improvement & Engagement

Dallas Smith

Dallas Smith

Executive Director, Health System Improvement & Engagement

David Sweet

David Sweet

Executive Medical Director

Denise Swift

Denise Swift

Leader, Learning & Capability Development

Donna Molina

Donna Molina

Program Assistant, Health System Improvement

Elly Wallace

Elly Wallace

Program Assistant, Communications

Halla Bertrand

Halla Bertrand

Communications Specialist

Hussein Kanji

Hussein Kanji

Clinical Lead, Critical Care

Irina Apostu

Irina Apostu

Program Assistant, Patient & Public Engagement

Jackie White

Jackie White

Executive Assistant

Jami Brown

Jami Brown

Engagement Leader, Patient & Public Engagement

Jane Chen

Jane Chen

Program Assistant, Learning & Capability Development

Jeevan Sangha

Jeevan Sangha

Leader, Health System Improvement (Primary & Community Care)

Justine Basilan

Justine Basilan

Program Assistant, Patient & Public Engagement

Jyothie Naidu

Jyothie Naidu

Senior Business Analyst, Measurement System for Physician Quality Improvement

Kate Meffen

Kate Meffen

Leader, Capability Development

Kelly Giesbrecht

Kelly Giesbrecht

Leader, Health System Improvement

Kevin Smith

Kevin Smith

Director, Communications

Kile Brokop

Kile Brokop

Project Leader, Measurement System for Physician Quality Improvement

Kira Tozer

Kira Tozer

Leader, Strategic Initiatives, Patient & Public Engagement

Lara McLachlan

Lara McLachlan

Director, Health System Improvement (Primary & Community Care)

Lisa Dyck

Lisa Dyck

Director, Learning & Capability Development

Megan Kavanagh

Megan Kavanagh

Communications & Engagement Leader, Measurement System for Physician Quality Improvement

Mike Bergunder

Mike Bergunder

Fellow

Natalie Swatez

Natalie Swatez

Leader, Operations

Nicole Ebert

Nicole Ebert

Clinical Lead, Long-Term Care

Rachelle Ferrer

Rachelle Ferrer

Project Coordinator, Patient & Public Engagement

Raman Bowerbank

Raman Bowerbank

Leader, Health System Improvement (Primary & Community Care)

Sean Ebert

Sean Ebert

Clinical Lead, Primary and Community Care

Sophia Christoforakis

Sophia Christoforakis

Project Leader, Measurement System for Physician Quality Improvement

Sybil Hoiss

Sybil Hoiss

Leader, Strategic Initiatives

Syexwáliya

Syexwáliya

Knowledge Keeper

Tammy Hoefer

Tammy Hoefer

Director, Patient & Public Engagement

Tom Wallace

Tom Wallace

Clinical Lead, Surgical Improvement

Yukiko Rudolf

Yukiko Rudolf

Program Assistant, Operations