Director, Health System Improvement (Acute & Long-Term Care)
Sarah joined the Council in April 2019. Prior to joining the Council, she worked at Providence Health Care in positions ranging from clinical nursing and clinical research to her most recent role in the last few years as Leader for Patient Safety. Originally from Wellington, New Zealand, she moved to Vancouver in 2007 to “see the other side of the world” and quickly fell in love with the West Coast. As a registered nurse, Sarah has worked in surgical and critical care environments, which then morphed into a passion for clinical research, quality improvement, high reliability systems and complexity science.
Sarah’s passion lies in supporting people to see and do things differently, to challenge the status quo, and rather than only looking for where things go wrong, to learn from what makes things go right and how many times this can be replicated. Sarah’s main passion lies in how we hold ourselves accountable for ensuring we support teams to practice in a psychologically safe environment that leads to safer and patient-partnered care. She has also supported and led numerous safety-focused quality improvement initiatives and research studies.
Sarah holds a Master of Nursing Science from the University of Saskatchewan and completed the Patient Safety Officer Course through the Canadian Patient Safety Institute. She is a graduate of BCPSQC’s Quality Academy and has completed training in critical incident analysis. When she is not in the office, you will find Sarah in Squamish, rock-climbing, skiing or mountaineering!