Caring Unmasked 2: From Crisis to Connection

Caring Unmasked 2: From Crisis to Connection

In partnership with SWITCH BC, we premiered Caring Unmasked 2: From Crisis to Connection at Quality Forum 2023. This film is both a reflection and a call to action, an acknowledgement of the collective trauma and burnout the health care system has inherited in a post-pandemic world. The film asks the most pressing questions facing the continuum of…

Building a Better “Bridge-to-Home” for Patients

Building a Better “Bridge-to-Home” for Patients

Leaving the hospital after an illness or injury can bring a range of emotions and concerns for people and their loved ones. Most are happy to be heading to the familiarity and comforts of home but, once there, uncertainty often sets in. Will they remember what instructions are needed for successful recovery? What follow-up appointments…

“What Matters to You?” Improving Kidney Care at Vancouver Coastal Health

“What Matters to You?” Improving Kidney Care at Vancouver Coastal Health

Key takeaways from this story: Asking patients “What matters to you?” encourages meaningful conversations and helps ensure care is aligned with patient priorities, leading to better health outcomes. Vancouver Coastal Health’s RPACE team partnered with the Vancouver General Hospital Renal Program to incorporate this question into care, resulting in better tailored care and increased staff…

Meet Our 2023 BC Quality Awards Winners and Runners-Up!

Meet Our 2023 BC Quality Awards Winners and Runners-Up!

Celebrating the People & Projects Improving Care in BC We are excited to announce the winners and runners-up of our 2023 BC Quality Awards, and to celebrate the amazing work that has improved the quality of health care across the province! There were many people and projects that made a difference in BC’s health care system…

Quality Improvement Student Internships: Rabiah’s Story

Quality Improvement Student Internships: Rabiah’s Story

Key takeaways from this story: The Health Quality BC’s Summer Student Internship Program is an opportunity for post-secondary students to learn about, gain practical experience in, and make meaningful contributions to quality improvement in the British Columbia health care system. The program is highly competitive and hundreds of students apply each year. The program includes…

Sharing Care Concerns: Improving the Patient Feedback Process for Indigenous Patients and Families

Sharing Care Concerns: Improving the Patient Feedback Process for Indigenous Patients and Families

Evidence of widespread and systemic racism against Indigenous peoples, resulting in a range of negative impacts, harm, and even death, was highlighted in the In Plain Sight: Addressing Indigenous-Specific Racism and Discrimination in BC Health Care report, released in November 2020. Twenty-four recommendations were made to address the systems, behaviours and beliefs contributing to Indigenous-specific racism in…

Caring Unmasked

Caring Unmasked

Through the two public health emergencies, a heat dome, fires, floods and protests, people working in health care have faced an incredible amount of stress over the past few years. To express our immense appreciation and to honour their experiences, we reached out to hear the stories of those who have been working on the…

End of content

End of content