Registration is now open for our fourth cohort of Clinician Quality Academy (CQA), giving clinical providers the opportunity to build their capability to effectively lead quality and safety initiatives in the process of improving health care quality. Since 2016, CQA has seen 72 graduates – that’s 72 improvement projects that have directly impacted quality and safety of care in BC, and 72 individuals who have learned to effectively embed improvement techniques into their clinical work.
We recognize the important role clinicians play in improving care. Increasingly, there is recognition that strong collaboration and teamwork between clinicians and their administrative partners is key in providing quality care. So, we’re trying something new: for the first time ever, we are inviting participants to register for CQA as part of a clinician/administration leadership dyad.
A dyad is defined as “a leadership model consisting of an administrative leader and a clinical leader who are closely partnered in a shared and joint/complementary decision-making relationship with common performance targets.”  We see many benefits of having both parties attend a quality improvement professional development program together, including:
- Strengthening organizational and executive commitment to quality;
- Building effective communication;
- Enhancing complementary and collaborative partnerships;
- Gaining additional perspectives;
- Building similar competencies together;
- Accelerating implementation of change and point of care innovation;
- Reducing silos;
- Increasing transparency;
- Building shared responsibility for performance and outcomes; and
- Driving clinical and organizational excellence.
Research has shown that facilities with physicians in positions of leadership have higher performance related to quality, patient satisfaction, overall management scores and other indicators. [2,3] Put another way, pairing administrative and clinical leaders brings out both leaders’ strengths, while not taking them away from their primary duties of management or providing care. By opening CQA to dyads, we will allow these pairs to learn together and apply their new skills to an improvement project in their workplace.
While we are opening CQA to dyads, individuals can still apply! As always, we welcome clinical providers who wish to learn about improving quality of care. This is just one more option available to participants.
If you would like more information about dyads, CQA, or anything else related to our learning programs, feel free to contact us at firstname.lastname@example.org.
- Stewart M, Snaterse M, Calhoun L. Leadership in healthcare: to dyad or not to dyad? Alberta Health Services; 2016 Nov [Cited 2019 Jan 9]. 21 p. Available from: http://cchl-ccls.ca/uploaded/web/Events/BC_Conference/2016/presentations/CC12CALHOUN%20slides%20for%20CCHL%20Nov.%20’16.pdf
- Goodall AH. Physician-leaders and hospital performance: is there an association? IZA Discussion Papers [Internet]. 2011 July [Cited 2019 Jan 9]. No. 5830. 23 p. Available from: https://www.econstor.eu/bitstream/10419/51917/1/669637114.pdf
- Mountford J, Webb C. When clinicians lead. The McKinsey Quarterly [Internet]. 2009 Feb [Cited 2019 Jan 9]. 8 p. Available from: https://heeoe.hee.nhs.uk/sites/default/files/1262948843_pdlb_when_clinicians_lead.pdf