Quality Café – Making It Stick: Planning for Sustainability
How many times have we made improvements, only to have things drift back to the way they were before? Creating sustainable change is one of the biggest challenges for improvers, and changes that don’t stick can actually do more harm than good. This interactive session explores the key drivers of sustainability and introduces some tools to plan for the sustainability of your next project.
Director, Learning & Strategic Initiatives
BC Patient Safety & Quality Council