BC Patient Safety & Quality Council

April 5, 2017 | Print This Article Twitter Facebook Email

Join Us for Quality Café on April 19!

Have you ever had to work up the courage to give someone feedback, because you hated to deliver “bad news”, even in a nice way? Have you ever been given a “compliment” that somehow made you feel worse? Or have you ever been on the receiving end of gossip about a co-worker and didn’t know how to respond? Our workplaces can be full of pitfalls and perils in how we communicate, but we can also use language to shape our culture into one that fosters learning and growth.

In the next Quality Café, happening April 19 at 1200, we’ll explore how our use of language can impact our culture, such as:

  • The pitfalls of how we praise
  • The risks in using rules to shape behaviour
  • The unintended consequences of constructive criticism

Click here to add this event to your calendar! 

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