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COVID-19 Through a Quality Lens: Innovative Approaches to Substance Use Care During a Pandemic

The words 'Team-Based Care BC'.

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What happens when a pandemic meets an existing public health emergency? Challenges faced by people who use substances in BC have been amplified in the context of COVID-19. The BC Centre on Substance Use (BCCSU), in collaboration with the provincial government, regional partners and community stakeholders, developed an approach to support continuity of care for those engaged in treatment, including interim clinical guidance outlining innovative strategies to mitigate risks during dual public health emergencies.

In this webinar, you will learn how interim clinical guidance:

  • Was developed to mitigate risks for people who use substances and optimize existing treatment pathways and offer novel approaches
  •  Was disseminated through a variety of channels at regional, provincial and national levels, including adapting virtual seminars
  • Is impacting quality of care for people who use substances and how this translates to future opportunities for improvement
  • Key lessons learned will also be presented, which  could support others in implementing rapid clinical guidance in the post-pandemic era

COVID-19 Through a Quality Lens is a series of distinct webinars, each one highlighting important learning that has emerged from a quality perspective during the health care response to the pandemic. As the province prepares for a potential second wave of COVID-19, the series aims to mobilize critical knowledge and enhance the understanding of the new normal moving forward.

Speakers from different areas of the health care system will share several insights around the impacts of COVID-19 in their respective areas of care, including:

  • Challenges that emerged as a result of the pandemic
  • How any changes in the system impacted the quality of care
  • What improvements to care were realized
  • What improvements can be sustained and widespread


Emma Garrod
Clinical Program Manager, British Columbia Center on Substance Use (BCCSU)
Director, BCCSU Addition Nursing Fellowship 

Amanda Giesler
Clinical and Internal Engagement Lead, British Columbia Center on Substance Use (BCCSU)

How to Access This Webinar

Join online via WebEx: https://bit.ly/COVID-19_Through_A_Quality_Lens_2020-08-24 
Session password: Quality2020