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COVID-19 Through a Quality Lens: Medical Imaging – A Person- and Family-Centred Approach to COVID-19

The words 'Team-Based Care BC'.

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Like all programs in health care, medical imaging was challenged to react rapidly to Phase 1 isolation as part of BC’s Restart Plan during COVID-19, and then pivot regularly to accommodate new information and data. In order to collectively respond, anticipate and standardize care, the medical imaging community developed a holistic and patient-centered plan that embraced the complex nuances of a pandemic.

In this webinar, you will learn how medical imaging:

  • Redesigned department workflow.
  • Monitored and developed imaging priority testing and real-time wait list management.
  • Developed strategies to better understand and respond to patient anxiety about returning to hospital during Phase 2.


Bruce Forster
Clinical Lead, Essential Imaging, BC Patient Safety & Quality Council
Head, Department of Radiology, University of British Columbia

Sarah Carriere
Acting Director, Health System Improvement, BC Patient Safety & Quality Council

Stay tuned for sessions on topics related to COVID-19 Through a Quality Lens, including:

  • Critical care
  • Rural transport
  • Substance use
  • Vulnerable populations

How to Access This Webinar

Join online via WebEx: https://bit.ly/COVID-19_Through_a_Quality_Lens-July 
Session password: Quality2020