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Quality Café: Using Driver Diagrams to Plan Improvement Initiatives

Quality improvement initiatives are often complex, with seemingly unrelated change ideas being tested to hopefully improve the same area of the health care system. Driver diagrams are useful tools to break down and display many different change ideas while highlighting the relationship between different activities and the overall aim of the initiative. Join us to learn how to create and use driver diagrams effectively to advance quality improvement initiatives.

Learning Objectives

At the end of this webinar, you will be able to:

  • Describe driver diagrams and the key elements that are needed to generate them.
  • Observe the process of creating a driver diagram in a health care setting.
  • Identify when and how driver diagrams can be used in healthcare improvement initiatives


Marlene Apolczer, Quality Improvement Lead – Northern Interior, Northern Health

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