Events


Quality Forum 2024

Bringing together BC’s health care community to share and discuss how to improve quality across the continuum of care.

Workshop: Data-Driven Improvement

Okanagan room, Coast Capri Hotel 1171 Harvey Avenue, Kelowna, BC

Measurement and the effective use of data are cornerstones of any improvement effort, from incremental changes to radical transformations, but it can be difficult to know where to begin. The workshop will explore how data can be used to drive the improvements we wish to see – setting up measurement systems that work, analyzing data to uncover new insights and monitoring improvements over time.

Workshop: Fundamentals for Quality Improvement

Online (Zoom)

The capability to lead improvement is vital to advancing quality in the health care system. This workshop introduces health care professionals to foundational quality improvement principles and practices required to lead, implement, and sustain quality initiatives within their organization.

Quality Café – Defining Quality: Using the HQBC Quality Matrix

Online (Zoom)

This Quality Café will explore how the Matrix defines the core components of quality. It will cover practical ways that the health care system can use the Matrix as a framework for care that is respectful, safe, accessible, appropriate, effective, equitable and efficient for all.

Quality Café – Setting up Your QI Project for Success: Making Improvement Charters Work for You

Online (Zoom)

An improvement charter is an important first step when initiating an improvement project. More than just a template, this tool facilitates discussions with project teams and communicates a shared vision. Sharing an example on Sustainability in QI from our Clinician Fellow, Ilona Hale, we will review how using an improvement charter incorporates critical elements for project success.

Quality Café – Linking Ideas to Actions with Driver Diagrams

Online (Zoom)

Looking for a quality improvement tool that will help take your lofty aim and break it down into manageable change ideas? Need a method that will help move your team from vision to action? Searching for an approach that is agile and can change as rapidly as the complex, adaptive systems we work in? Then driver diagrams are the tool for you! In their simplest form, driver diagrams help link high-level improvement goals to specific project activities. In this interactive session, you will have an opportunity to learn more about this powerful tool and start to build the framework for your very own driver diagram.

Shared Goals, Shared Solutions: Co-Production in Health Care

Online (Zoom)

Are you a leader tasked with solving complex problems related to the health care system? Learn how health care and community leaders can collaborate with shared goals and purpose to improve health care. Co-production means both health care providers and the community work together to find solutions and make decisions. This ensures that health care meets the needs and priorities of the people it serves. Embracing these principles helps build real community partnerships based on trust, respect, and common goals.

Quality Café – Getting Started with Measurement: Measurement Planning for Improvement

Online (Zoom)

Are you leading an improvement project and wondering how to get started with your measurement plan?

A measurement plan is a useful tool to identify a family of measures, data collection strategies, how to display data and baseline/target results to achieve the overall aim of the initiative. Join us to learn how to use a measurement plan to successfully drive your quality improvement initiative.

Quality Café – The Power of Small Data: How Local Data Collection Can Drive QI

Online (Zoom)

Automated indicators, reports or dashboards are a great resource for monitoring our performance, but often lack the specificity, timeliness or widespread access to support change at the local level.  And they rarely provide the meaningful feedback loop to those delivering care if their efforts to improve are working.  Join this webinar to learn ways of using simple data collection methods – pen and paper by the team at a local level – to get meaningful insight about our improvement efforts.  This small-scale measurement, when defined, collected and shared by the care team, can ensure an outsized impact on improvement efforts through team engagement.

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Territorial Acknowledgement


We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.

We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.

We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.