Events

Creating an aim statement for your improvement project helps you gain clarity and supports you in identifying and sharing goals. It articulates the outcomes the project hopes to achieve and answers the question: What are we trying to accomplish? This interactive session dives deep into the process of creating an aim statement that is clear and concise to help you take action in starting your quality improvement initiative.

A fundamental question to ask when encountering a difficulty is: “Is this a problem we can ‘solve,’ or is it an ongoing polarity we must manage well? The Polarity Management Model challenges us to consider whether some of our seemingly unsolvable problems are actually "polarities," which can not be solved, but may be effectively managed. Some examples include: individual and teamwork, structure and flexibility. Join us to learn about using a Polarity Map, a useful tool to help you effectively manage those polarities most important to your organization’s success.

Human factors is about designing tasks, processes, environments and systems to help derive optimal human performance. This is especially important in health care today as our systems are even more challenged with many complexities. Join us to learn about human factors principles for improving quality and safety in the design of tools, machines, systems, tasks, jobs, and environments for safe, comfortable, and effective human use.

This initiative's goal is to improve the health and safety of patients across BC through systematic developments in Emergency Department discharge information.