Team-Based Primary and Community Care
Team-Based Primary and Community Care
Implementing an integrated system of primary and community care built on team-based care is a key priority in British Columbia. This person- and family-centered model is designed to provide comprehensive shared care through a strong, interdisciplinary team of health care providers. Moving to this integrated system involves a new way of practicing for many health care providers.
What is Team-Based Care?
Team-based care involves a team of health professionals working in partnership with patients, their families and caregivers to ensure the right care, from the right person, at the right time. In this model of care delivery, patients, their families and caregivers are active partners in their care and have access to a broad team of professionals to meet their health care needs.
Team based care requires a shift in how we think about health care delivery, a change in culture and how health care professionals practice individually, as a team and in partnership with patients, their families and their caregivers.
To be successful, these health care teams need supportive clinical leadership, collaborative practices, trusting relationships, strong communication and shared accountability for patient care and professional performance. The foundation of these teams is the active participation of the individual, their family and caregivers in shared decision making and care planning.
Team-Based Care Enablers
There are many enablers that support the delivery of team-based care in practice. These include:
- Learning, iteration, and quality
- Capability/culture/team development
- Care redesign
- Change management and collaboration
- Governance and accountability
- Performance measurement and evaluation
- Support structures
- Culturally safe person- and family-engagement/centred care
There is a wealth of resources available to advance team-based primary and community care. We highlighted just a few of them to help get you started:
General Practice Services Committee (GPSC)
The GPSC is working with partners around the province to provide leadership in advancing team-based primary and community care. Supports available through the GPSC are widespread and include incentives, panel management and education and training through initiatives such as the Practice Support Program and the Team-Based Care Learning Series.
UBC Innovation Support Unit
The UBC Department of Family Practice has established an Innovation Support Unit (ISU) to connect, engage, and partner with those who are actively involved in innovation in community situated, team-based care in BC. Supports of the ISU include team mapping, evaluation planning and evaluation support.
UBC Health is designed to enable collaboration across all health-related programs and units at the University. The goal is to enhance collaboration and integration in research and education; enable a shared approach to addressing overlapping issues; and to help build capacity to coordinate and manage external relations. Support for team-based care from UBC Health includes TBC@UBC, which provides team planning and design, learning and needs assessments, foundations of team-based care online modules and more.
Council Resources to Support Team-Based Care
The Patient Voices Network (PVN) is a community of patients, families and caregivers working together with health care partners to improve BC’s health care system. PVN connects patient partners with health care partners who are seeking to engage the patient voice in their efforts to improve quality of care.
Getting Started with Patient Engagement – Coming soon!
Would you like to hear more about future learning opportunities for team-based care? Please sign-up: