Team-Based Primary and Community Care

team based primary care

Team-Based Primary and Community Care

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Implementing an integrated system of primary and community care built on team-based care is a key priority in British Columbia. This person- and family-centered model is designed to provide comprehensive shared care through a strong, interdisciplinary team of health care providers. Moving to this integrated system involves a new way of practicing for many health care providers.

What is Team-Based Care?

Team-based care involves a team of health professionals working in partnership with patients, their families and caregivers to ensure the right care, from the right person, at the right time. In this model of care delivery, patients, their families and caregivers are active partners in their care and have access to a broad team of professionals to meet their health care needs.

Team based care requires a shift in how we think about health care delivery, a change in culture and how health care professionals practice individually, as a team and in partnership with patients, their families and their caregivers.

To be successful, these health care teams need supportive clinical leadership, collaborative practices, trusting relationships, strong communication and shared accountability for patient care and professional performance.  The foundation of these teams is the active participation of the individual, their family and caregivers in shared decision making and care planning.

Key Team-Based Care Resources

There is a wealth of resources available to advance team-based primary and community care. We highlighted just a few of them to help get you started:

Team-Based Care Resource List

This curated list of resources and tools is designed to assist health care professionals on their team-based care journey to improve the coordination and delivery of care to patients and families across BC.

Know of a resource you would like to see added to the list? Reach out and let us know at!

Download Resource List Here

General Practice Services Committee (GPSC)
The GPSC is working with partners around the province to provide leadership in advancing team-based primary and community care. Supports available through the GPSC are widespread and include incentives, panel management and education and training through initiatives such as the Practice Support Program and the Team-Based Care Learning Series.

UBC Innovation Support Unit
The UBC Department of Family Practice has established an Innovation Support Unit (ISU) to connect, engage, and partner with those who are actively involved in innovation in community situated, team-based care in BC. Supports of the ISU include team mapping, evaluation planning and evaluation support.

UBC Health
UBC Health is designed to enable collaboration across all health-related programs and units at the University. The goal  is to enhance collaboration and integration in research and education; enable a shared approach to addressing overlapping issues; and to help build capacity to coordinate and manage external relations. Support for team-based care from UBC Health includes TBC@UBC, which provides team planning and design, learning and needs assessments, foundations of team-based care online modules and more.

Council Resources to Support Team-Based Care
The Patient Voices Network (PVN) is a community of patients, families and caregivers working together with health care partners to improve BC’s health care system. PVN connects patient partners with health care partners who are seeking to engage the patient voice in their efforts to improve quality of care.

Learn More

Interested in learning more about team-based care? Please fill out the form below – we’ll keep you updated on our work, opportunities to collaborate and upcoming events!

The BC Patient Safety & Quality Council will collect personal information under section 26 (c) of the Freedom of Information and Protection of Privacy Act for the purposes of distributing newsletters. If you have any questions about the collection of your personal information please contact: Kevin Smith at 604.668.8213.

Key Contact

Maureen Clarke
Leader, Health System Improvement