About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
The Change Ambassadors Network BC was created in 2016 to foster connections and support between individuals working to drive positive changes in the BC health care system.
The purpose of the group was to facilitate the spread of innovative ideas and transformation in the health care system, and provide opportunities for professional development and collaboration among members. We coordinated activities such as Randomized Coffee Trials and membership was open to everyone in BC. Members were invited to attend regular online meetings and participate in virtual and in-person learning opportunities.
The Network was inspired by the volunteers who participated in the first-ever Change Day BC campaign in 2015 asking anyone involved in the health system to make one small change to improve care.
When a health care provider starts a conversation by asking what really matters to the person they are caring for, it helps them to build trust, develop empathy, and understand their patients. Ultimately, it improves the quality of care they provide.
Change Day is a global movement that was started in 2013 by the National Health Service (NHS) in England, which invites any person involved in health or social care to make a pledge and change one small thing to improve care. Pledges can encompass anything, from the small (learning each patient’s name) to the large (connecting 250 members of an organization in a randomized coffee trial).
This information is collected by the BC Patient Safety & Quality Council under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used to email you our newsletter. If you have any questions about the collection of this information, please contact: info@bcpsqc.ca or 604.668.8210.