BC Patient Safety & Quality Council

Working Together. Accelerating Improvement

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Board & Executive Learning Series

The Board & Executive Learning Series encourages dialogue around how boards and senior health executives can effectively govern and lead for quality and safety. The series builds knowledge, skills and confidence in the core components of improving the quality and safety of health care, including:

  • Process and systems thinking
  • Initiating, sustaining, spreading and supporting large-scale change
  • Personal, organizational and board development
  • Engaging and developing relationships with patients, caregivers, staff and the public
  • Delivering on cost and quality
  • Innovation for improvement

Past Sessions

Four Board & Executive Quality Learning sessions have taken place since 2011, with input from the Board & Executive Quality Learning Series planning committee, which includes representation of senior executive and board members from each of the health authorities, the Ministry of Health and the BC Patient Safety & Quality Council.  Please see below for additional details and resources related to the events.

Session 1: June 2011

On June 24 and 25, 2011, the first session of the Board & Executive Quality Learning Series took place in Kelowna. Topics included the role of the board and executive team in leading quality, tackling the cost and quality imperative: the NHS story, and strategies for improving quality of care: an exploration of the approaches.

Speakers included:

  • Ross Baker, Professor, Department of Health Policy, Manager and Education, University of Toronto
  • Bonnie Brossart, CEO, Health Quality Council of Saskatchewan
  • Doug Cochrane, Provincial Patient Safety & Quality Officer and Chair, BC Patient Safety & Quality Council
  • Jim Easton, National Director for Improvement and Efficiency, Department of Health, UK
  • Christina Krause, Executive Director, BC Patient Safety & Quality Council
  • David Matheson, Principle, DMMD Associate Professor Emeritus, UBC

Click here for the session’s resources.

Session 2: June 2012

The series’ second session took place on June 1 and 2, 2012 in Vancouver. Key leaders from Utah’s Intermountain Healthcare shared their organization’s approach to addressing clinical variation and improving care. Topics included quality improvement and data systems as well as Intermountain integrated care in action regarding surgery and sepsis. Participants were given time to reflect on the implications what they had learned might have for BC and planned next steps for their regions.

Speakers included:

  • Todd Allen, Assistant Quality Officer & Medical Director, Emergency Department Development Team
  • Brent James, Chief Quality Officer & Executive Director, Intermountain Institute for Health Care Delivery Research
  • Lucy Savitz, Director of Research and Education, Intermountain Institute for Health Care Delivery Research
  • David S. Jevsevar, physician, Intermountain Healthcare

Click here for the session’s resources.

Session 3: February 2014

The third session in the series took place as a half day workshop integrated into Quality Forum 2014.

Participants attended the Forum’s opening plenary presentation – Robert Francis, Chair of The Mid Staffordshire NHS Foundation Trust Public Inquiry, speaking on Patient Centred-Culture: How to Get it and What to Avoid – followed by a two-hour closed session with Mr. Francis and the board and senior executive team members.

In 2013, Mr. Francis released his final report examining how conditions of appalling care were able to flourish in the main hospital serving the people of Stafford and its surrounding area between 2005 and 2009. Although the Inquiry focused on one organization, the report highlighted broader system failures and has received international attention for the lessons it offers health care organizations around the world.

This interactive, discussion-based session provided an opportunity to explore the implications of the Mid Staffordshire Inquiry for BC and allowed participants to engage in candid conversation about the role of board and senior executive team members in ensuring high quality health care in a challenging fiscal environment.

Speakers included:

  • Robert Francis, Chair of The Mid Staffordshire NHS Foundation Trust Public Inquiry
  • Doug Cochrane, Provincial Patient Safety & Quality Officer and Chair, BC Patient Safety & Quality Council

Resources:

Session 4: February 2015

Due to positive participant feedback, the series’ fourth session once again took place as a half day workshop integrated into Quality Forum 2015.

Participants attended the Forum’s opening plenary presentation – Lucy Savitz, Director of Research and Education for the Institute for Health Care Delivery Research Intermountain Healthcare, speaking on The Role of Social Determinants in Wellness and Optimal Health Care Delivery – followed by a two-hour closed session with the board and senior executive team members.

Health authority boards and executive teams are faced with a growing number of performance metrics that speak to the quality of care being delivered.  But making sense of these indicators, and asking questions of the data, is vital to those leading and governing a health service delivery organization.  Understanding variation, reconciling conflicting information and asking probing questions are core competencies for health system leaders.  This closed two-hour session was a chance to reflect on the current British Columbia context and discuss how performance indicators, and other inputs, are translated from data to information that answers the question: what is the quality of the care we deliver?

Speakers included:

  • Lucy Savitz, Director of Research and Education for the Institute for Health Care Delivery Research, Intermountain Healthcare
  • Doug Cochrane, Provincial Patient Safety & Quality Officer and Chair, BC Patient Safety & Quality Council
  • Lynn Stevenson, Associate Deputy Minister, Ministry of Health
  • Andrew Wray, Director of Learning & Strategic Initiatives, BC Patient Safety & Quality Council

Resources: