BC Patient Safety & Quality Council

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Quality Café

Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 1200 PT. Each Café features a new guest and topic related to improving quality of care.

Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Click here to view recordings of previous webinars.

Want to find out when we announce Quality Café events? Join our mailing list.

Date Session
February 3

Creative Destruction and Problem Solving: Using TRIZ to Create a Different Conversation

Click here to join this webinar on February 3 at 1200

Does your team need a spark to get the problem solving juices flowing?
Is everyone tired of hearing the words, “Let’s brainstorm this”?
Have you used all the tricks up your sleeve and need something else?

Don’t panic – TRIZ is for you!

TRIZ is one of many liberating structures that are seriously fun methods of engaging your team to tackle problems in ways unlike ever before.

This Quality Café is dedicated completely to TRIZ and its application to problem solving in a wide array of environments. Learn from our presenters’ most epic fails when using TRIZ, too! If you have an epic TRIZ fail, we want to hear it!

Join us to explore how your team can use TRIZ on its own initiatives!

Marlies van Dijk, RN, MSc
Provincial Implementation Lead, Innovation
Quality and Healthcare Improvement
Alberta Health Services

Melissa C. Crump RN, MSN, MScHQ
Organizational Development Consultant
Leadership and Organization Development
Fraser Health

New to Virtual Learning?
Click here for information about the BCPSQC’s online training system, WebEx, including how to set up WebEx on your computer, and tips on how to improve your WebEx experience.

If you have any technical difficulties, please email eko@bcpsqc.ca or the WebEx help line at 1-866-229-3239 (U.S. and Canada Toll-Free).