BC Patient Safety & Quality Council

Working Together. Accelerating Improvement

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Quality Café

Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 1200 PT. Each Café features a new guest and topic related to improving quality of care.

Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Click here to view recordings of previous webinars.

Click here to join our mailing list and find out when we announce webinars.

Date Session
February 25

1200 – 1300


Rattling Cages for Patient-Centred Care

What does an elephant have in common with the frail elderly when it comes to improving care?

Find out at February’s Quality Café, where we’ll learn how effective use of quality improvement tools and data can rattle the cages of leadership to promote patient-centred care and connect with our values. Join John Kristiansen as he presents quality improvement work for hip fracture patients at Royal Jubilee Hospital.

John Kristiansen
Island Health Surgical Services and National Surgical Quality Improvement Program QI Consultant

New to Virtual Learning?
Click here for information about the BCPSQC’s online training system, WebEx, including how to set up WebEx on your computer, and tips on how to improve your WebEx experience.

If you have any technical difficulties, please email kprocter@bcpsqc.ca or the WebEx help line at 1-866-229-3239 (U.S. and Canada Toll-Free).