BC Patient Safety & Quality Council

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Quality Café

Quality Café is a free one-hour lunch and learn series that takes place on the 3rd Wednesday of every month at 1200 PST. Each Café features a new guest and topic related to improving quality of care.

Are you passionate about improving how health care is delivered? Come to Quality Café! We invite all health care professionals, patients, organizations, and educators to join our online conversation.

Want to be updated as we add Quality Café events and details? Subscribe to the Quality Café newsletter!

Click here to view recordings of previous webinars.

Upcoming Quality Cafés: 

Standardize What Makes Sense… Then Engage Everybody in Improving What You Standardized
Wednesday, August 16, 2017, 1200-1300 PT

In this webinar, Mark Graban will explore the meaning of work standards and standardized work as explained by Toyota and the Lean methodology. He will share examples from health care that help us strike the balance between too little standardization and too much standardization.

Click here to learn more!

New to Virtual Learning?
Click here for information about the BCPSQC’s online training system, WebEx, including how to set up WebEx on your computer, and tips on how to improve your WebEx experience.

If you have any technical difficulties, please email fal-roubaiai@bcpsqc.ca or call the WebEx help line at 1-866-229-3239 (U.S. and Canada Toll-Free).