BC Patient Safety & Quality Council

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Creating Structures of Support

This two-day session took place January 30 & 31, 2013 in Kelowna, and provided participants with a road map to support improvement across multiple, large or complex settings through an exploration of collaborative models and other structures of support.

Specifically, it covered:

  • Techniques to determine the best approach to support your improvement activity
  • Key roles and responsibilities for success
  • Essential resources and materials
  • How to develop and plan engaging learning sessions and webinars
  • How to support teams throughout action periods
  • How to measure the progress of teams and the support structure itself

Click here to view the workshop agenda.

The course was geared toward individuals whose primary role is to lead or support improvement across multiple, large or complex settings, and prior foundational knowledge of the model for improvement and measurement was critical.  It was recommended that participants select a topic in which they could actively apply learning during the workshop and enroll as a collaborative team with those leading the project with them. A collaborative team is often made up of a Director/Project Manager, Clinical Lead (Champion) and an Improvement Leader.