BC Patient Safety & Quality Council

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2018 BC Quality Awards

Meet the winners and runners-up of the 2018 Quality Awards!

Winner

First Nations Telehealth Expansion Project
First Nations Health Authority
The First Nations Telehealth Expansion Project engaged with 45 rural and remote BC First Nations communities, helping them build capacity to provide high-quality and culturally-relevant health care closer to home.

Runner-Up

Tracking the Cause of Hospital-Acquired Urinary Tract Infections
St. Paul’s Hospital
Simple practice changes significantly reduced dangerous hospital-acquired urinary tract infections at St. Paul’s Hospital by more than 50%.

Winner

Going Beyond the 9-1-1 Call
BC Emergency Health Services
BC Emergency Health Services freed up resources for overburdened ambulance services by referring non-urgent 9-1-1 callers to alternative care pathways, like HealthLink BC’s Nursing Services, where they get in-the-moment clinical advice without a lengthy and unnecessary ambulance trip to the emergency room.

Runner-Up

Improving NICU Rounds: Changing the Culture of a 25-Year Traditional Practice
BC Women’s Hospital
In preparation for a big change in operations to better support moms and frail babies, the BC Women’s Hospital Neonatal Intensive Care Unit significantly redesigned its patient rounds.

Winner

Child & Youth Mental Health and Substance Use (CYMHSU) Collaborative
Shared Care Committee (Doctors of BC & Ministry of Health)
The largest change initiative in BC history, with over 2,600 participants, has improved support and care for children, youth and families across the province, and left many important legacies.

Runner-Up

An End to Hallway Nursing
Hemodialysis Unit, St. Paul’s Hospital
Creating a dedicated short stay unit for hemodialysis patients provided them with improved care in an appropriate environment, while freeing up nursing time and impacting staff engagement.

Winner

Family Bereavement Retreat Program
Camp Kerry Society
Since 2007, Camp Kerry has been providing unique support and programs for BC families dealing with the loss of a loved one.

Runner-Up

Palliative Care Committee
BC Provincial Renal Agency
The BC Provincial Renal Agency’s Palliative Care Committee ensures that all individuals with chronic kidney disease have access to comprehensive, patient-centred, integrated palliative support in the continuum of kidney care.

Winner

Isabel Jordan
Chair, Rare Disease Foundation
After her son was diagnosed with a rare disease, Isabel founded the Rare Disease Foundation to improve services and advocacy for other families affected by unusual conditions.

Runner-Up

Erin Gibson
Harm Reduction Coordinator, Fraser Health
Erin Gibson is responsible for developing and expanding a culture of harm reduction across Fraser Health, passionately working as the voice for a population that tends to go unnoticed in the health care system.

Winner

ShelleyLynn Gardner
Rehabilitation Assistant, Surrey Memorial Hospital
ShelleyLynn Gardner, a member of the Fraser Health Engagement Radical Network (E-Rads), has a passion for improving patient care at Surrey Memorial Hospital, and a talent for creative and compassionate ideas that make a big difference.

Runner-Up

Charlene Burmeister
Provincial Peer Coordinator Compassion, Inclusion and Engagement Initiative
Charlene Burmeister has been involved in harm reduction work throughout British Columbia for over nine years.

Winner

Joe Gallagher
CEO, First Nations Health Authority
Joe Gallagher’s leadership and personalized approach to cultural safety and humility is transforming care for First Nations people across British Columbia.

Runner-Up

Elizabeth Brodkin
Executive Medical Director, Infection Prevention & Control, and Medical Health Officer
Fraser Health

For the last five years, Elizabeth has led a successful wave of efforts across Fraser Health to protect patients from health care-associated infections.

Winner

Jo-Ann Tait
Program Director, Elder Care and Palliative Services, Providence Health Care
Fuelled by rejecting the status quo, Jo-Ann Tait is transforming the culture in long-term care homes by shifting them from a medical model of care to a social model of care that values residents’ quality of life.

Runner-Up

Surrey Memorial Hospital Engagement Radicals Network
Fraser Health
With commitment and creativity, the ERads improve the experiences of both patients and staff at Surrey Memorial Hospital, one great idea at a time.