Derek Smith is a highly-valued member of the Building Maintenance team at North Island Hospital. Once a member of the North Island Hospital Project (delivering two new hospitals to benefit patients in the Comox Valley and Campbell River on Vancouver Island) with Graham Construction, Derek now works on site with Honeywell, providing maintenance of the…
The Everyday Champion Quality Award captures the story of someone working in the health system who has improved the quality of care provided to patients, even though he or she may not have a formal leadership role in quality improvement. Dispensing chemotherapy is a complex process that requires coordination at many steps. Unnecessary delays add…
As the Manager of Facilities and Housekeeping at Abbotsford’s Menno Place, which provides long-term care for 700 people, Bas Kervel oversees the quality of cleaning in the care home’s six buildings. Several instances of housekeeping team members suffering allergic reactions and sensitivity to cleaning products as well as his concern for people who suffer cognitive…
Improving Respiratory Care for Neonatal Patients In 2006 an informal review of emergencies in St. Paul’s Hospital’s Neonatal ICU (NICU) found inconsistency in care and team expectations around respiratory therapy services. That’s when Michelle Dungo-Sales started improving and promoting safe delivery of neonatal respiratory care. Respiratory therapists in the NICU are responsible for stabilizing and…
Harnessing the Community to Better Care for At-Risk Populations Marla Bjorgan is a Public Health Nurse described as creative, meticulous, caring, organized and inspiring in many facets of her work.When Marla took on the portfolio of Harm Reduction Public Health Nurse Coordinator she immediately saw a need for improvement and change. There were only basic…
Based in Prince George, Tammy Rizmayer works with over 800 patients and families throughout Northern Health who are dealing with kidney disease. The majority of these patients live outside of the Prince George area, and many of them also live on low incomes. Those that require dialysis may have their health outcomes impacted by stress…
Hannah O’Donnell’s passion, energy and sheer determination have inspired others throughout the province to participate in Change Day BC, a campaign that asks people to make a pledge to improve health care in BC. And she is 11 years old. Hannah first heard about Change Day BC through her mother, Catherine, a quality improvement consultant…
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We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.
We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.