Kris Gustavson 

Kris Gustavson 

Kris Gustavson is well known in health care circles for her compassion and commitment, and for sharing her wisdom. As the Corporate Director of Accreditation and Patient Experience for the Provincial Health Services Authority, she is respected, trusted and admired for her ability to engage at all levels, and for creating an environment that fosters learning and improving.

Cynthia Johansen

Cynthia Johansen

Cynthia is the Registrar and Chief Executive Officer of the British Columbia College of Nurses and Midwives (BCCNM), the regulator for the province’s 67,000 nurses and midwives. She was instrumental in bringing the province’s nursing colleges together as a single regulator for all nursing designations in 2018, and then a further amalgamation in 2020 with the provincial midwifery regulator. Now known as the BCCNM, it is the largest regulator in Western Canada.

Kelly Mayson

Kelly Mayson

While she has been involved in many quality improvement initiatives over the years, there are two that feed Dr. Kelly Mayson’s passion for improving patient outcomes by focusing on care before and after surgery – the Enhanced Recovery After Surgery (ERAS) initiative, and the provincial Surgical Patient Optimization Collaborative (SPOC).

Bill Clifford

Bill Clifford

Described by colleagues as a visionary leader, innovator, mentor, genius, and one-half physician/one-half IT techie, Bill Clifford is the cultivator of the health information technology that physicians across BC use to improve patient care – a user-friendly, electronic medical record system called the Medical Office Information System, which he launched in 1990.

Harsh Hundal

In 2017, Interior Health had a serious issue with physician engagement. Only 28 percent of physicians reported satisfaction with the organization as a place to practice medicine, ranking last place among the regional health authorities, and almost a third of medical leadership positions were vacant. That’s when Harsh Hundal was appointed as Executive Medical Director,…

Stephanie Rhone

As an OB/GYN, Stephanie Rhone understands that women’s health goes beyond the physical. The emotional aspects of reproductive health concerns add greater urgency to providing care that truly supports a patient. Through her leadership and innovation at BC Women’s Hospital + Health Centre, Stephanie has positively impacted countless women and people through innovative programs that…

Bruce Forster

Bruce Forster is a champion for educating and leading the medical imaging community in BC towards a culture of ongoing quality improvement. He was inspired to lead this work after an incident in 2010 when several BC radiologists were found to be practicing below the standard of care. Many of their exam results required re-assessment….

Kim Dixon

Kim Dixon began her journey to mental health leadership in 1998, when she started working at the BC Schizophrenia Society (BCSS) and became aware of mental illness within her own family. This lived experience led her to advocate for families in northern BC who have loved ones experiencing mental illness and/or addiction and help them…

Carolyn Shiau

Royal Columbian Hospital (RCH) had been trying for more than a decade to reduce the time it took for patients to receive diagnoses after submitting tissue samples. That’s when Carolyn Shiau led a completely different approach and engaged her team along the way. When a physician takes a biopsy or performs a surgical operation, a…