While she has been involved in many quality improvement initiatives over the years, there are two that feed Dr. Kelly Mayson’s passion for improving patient outcomes by focusing on care before and after surgery – the Enhanced Recovery After Surgery (ERAS) initiative, and the provincial Surgical Patient Optimization Collaborative (SPOC).
The Banfield Pavilion health care team successfully reduced the number of transfers of its long-term care residents to the Vancouver General Hospital emergency department. They were seeing six to 10 transfers each month, many of which were not medically necessary and likely avoidable.
Located at Vancouver General Hospital, the PPE Testing Laboratory has become the Canadian leader in personal protective equipment (PPE) testing solutions, ensuring its quality for BC health care workers, and supporting Canadian PPE manufacturers to strengthen national PPE supplies.
As Regional Medical Lead of Diagnostic Imaging from 2014-19, Dr. Shyr Chui helped transform the culture of Regional radiology by introducing a Joy in Work initiative into his own department, inspired by work at the Institute of Healthcare Improvement (IHI), engaging the team, generating change ideas and measuring their impact on joy in work in the department.
After realizing that gaps in coordination of care were leading to critical safety events for children with cardiac conditions during non-cardiac surgery, an interdisciplinary team at BC Children’s Hospital sprung into action. Together, they developed a protocol that has brought the number of critical safety events down to zero, ensuring safer care for their vulnerable young patients.
A multidisciplinary team of physicians, nurses, care aides, pharmacists, clinical nurse educators and quality improvement nurses had a goal: To reduce the time it takes to administer morning medications by just three minutes per resident by Oct. 31, 2021. They were successful and their achievement helped make more time for resident care.
Christopher Stuart leads collaboratively, bringing together care providers to form a team around his patients – with his patients as the most important team member. He develops respectful relationships between patients, caregivers and practitioners, with humility and transparency.
The Outreach Urban Health Clinic in Kelowna is an innovative clinic that provides primary care, mental health and harm reduction in one location – these services were previously dispersed across different locations.
Sara Waters creates avenues for team building to occur, spearheading social events that bring together surgical teams, including nurses, physicians, radiologists, anesthesiologists, anesthetic assistants, and porters. The result – a sense of community and camaraderie that has paid dividends in the operating room.
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We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.