Carolyn Shiau

Royal Columbian Hospital (RCH) had been trying for more than a decade to reduce the time it took for patients to receive diagnoses after submitting tissue samples. That’s when Carolyn Shiau led a completely different approach and engaged her team along the way. When a physician takes a biopsy or performs a surgical operation, a…

Trudy Adam

When Trudy Adam lost a patient to suicide in 2015, she recognized that her team at BC Children’s Hospital’s Adolescent Inpatient Psychiatry Unit could be working more collaboratively to monitor their patients’ well-being and to manage risk. At the time, risk management was handled primarily by psychiatrists, with some opportunity for input from other members…

Fall-unteers

This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. The Fall-unteer program is a volunteer-based falls prevention strategy started by the long-term care team at Providence Health Care’s…

Roy Stanley

Roy Stanley, an advanced care paramedic in Kelowna, is an unwavering advocate for patient safety and improving all aspects of patients’ experiences. He is a mentor and leader in the paramedic community, where he challenges the status quo and encourages his colleagues to step up and take action. For example, Roy identified that patient safety…

Shared Care Partnership Team

This award was formally named “Living with Illness”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Shared Care Committee Co-Chairs Kelly McQuillen Dr. Gordon Hoag Executive Sponsor David Thompson, VP Seniors Care & Clinical…

Critical Care Services Team

This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. The ICU interdisciplinary team consists of the following: 40 RNs 5 CNLs 15 RTs 5 Intensivists 3 Units Clerks…

Andrew Penn

Contact: Dr. Andrew Penn, Director of the Stroke Rapid Assessment Unit (SRAU), Victoria General Hospital, Vancouver Island Health Authority, apenn@mac.com Description: 20 years for quality: from the web-based Stroke Guidance System to a Stroke Rapid Assessment Unit, Victoria General Hospital has become an influential component of Vancouver Island’s regional stroke strategy.  Dr. Penn’s exemplary leadership and commitment to…