Over 450,000 people are treated in emergency departments across BC each year. The most severely injured among them experience better outcomes if they’re treated at designated trauma centres which are best equipped to care for patients with serious, life-threatening injuries. In order to improve health outcomes for patients with major trauma, BC Emergency Services (BCEHS),…
Providence Health Care (PHC) has a strong culture of person- and family-centred care in large part thanks to Betty Murray’s diligent and passionate work as a patient partner within the organization over the past seven years. With a feisty personality and unbeatable determination, Betty goes beyond sharing her extensive experience as a patient by helping…
Kim Dixon began her journey to mental health leadership in 1998, when she started working at the BC Schizophrenia Society (BCSS) and became aware of mental illness within her own family. This lived experience led her to advocate for families in northern BC who have loved ones experiencing mental illness and/or addiction and help them…
Jeff Harries is a physician working to change the way alcohol use disorder (AUD) is perceived in our society and treated by health care professionals. He tirelessly champions hope and appropriate care for those suffering with AUD and spreads awareness about new forms of effective treatment. Three years ago, Jeff realized that most clinicians were…
Over the past three years, Lisa Stewart has fundamentally changed Vancouver Coastal Health (VCH)’s approach to embedding quality improvement into daily practice at the point of care. The key to her success? Launching communications channels that break down hierarchy, inspiring staff to provide the best possible quality of care and celebrating people who make a…
This award was formally named “Coping with End of Life”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Palliative and end-of-life care is complex due to the unique, changing and increasing care needs of…
This award was formerly named “Living with Illness”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. “You can’t treat what you don’t see.” Long QT Syndrome is a condition which may cause an abnormal…
This award was formerly named “Getting Better”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Indigenous peoples in BC have historically faced barriers to quality health care. To address these issues, nine Aboriginal/Indigenous Health…
This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. The overdose public health emergency has significantly impacted first responders, frontline workers and people with lived and/or living experience….
This information is collected by Health Quality BC under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used to email you our newsletter. If you have any questions about the collection of this information, please contact: info@healthqualitybc.ca or 604.668.8210.
We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.
We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.