This award was formally named “Getting Better”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Team: Terry Waterland – Mental Health Therapist Debra Palmer – Mental Health Therapist Rick Stordeur – Mental Health Therapist Santanna Rose – Crisis…
This award was formally named “Getting Better”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. “How can we improve?” That’s the question that a multidisciplinary team at Vancouver General Hospital (VGH) asked when considering…
This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more.
This award was formally named “Coping with End of Life”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Breaking the news of a loved one’s death is never easy, and BC Ambulance Service paramedics…
The Everyday Champion Quality Award captures the story of someone working in the health system who has improved the quality of care provided to patients, even though he or she may not have a formal leadership role in quality improvement. Dispensing chemotherapy is a complex process that requires coordination at many steps. Unnecessary delays add…
According to the person who nominated Claire Mackelson for this award, “Every program within Vancouver Island Health Authority wants ‘a Claire.’” Claire is a nurse by training and has significant cardiac care experience within the UK and Canada. She recently led the development of an Integrated Quality Management System for Cardiac Services in the Vancouver…
This award was formally named “Living with Illness”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Patients who are diagnosed with cancer are a vulnerable population and have six times the risk of a…
This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. During a review of a patient safety event it became immediately apparent that, in order to prevent the same type…
This award was formally named “Living with Illness”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Patients with chronic conditions often navigate multiple care interfaces and may experience fragmented care. Ideally care should be…
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We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.
We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.