This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Hospital-acquired urinary tract infections (HAUTIs) are painful for patients and known to significantly increase the length of hospital stay….
An engaged team can create a workplace culture that positively impacts the quality of care, and one way to drive engagement is for staff to be recognized and provided with support to make changes and improvements where they see fit. Fraser Health, acknowledging a need to foster high-performing, healthy teams, developed an Engagement Radicals Network….
This award was formally named “Coping with End of Life”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. Patients with advanced chronic kidney disease face many issues with quality of life in their final…
ShelleyLynn Gardner, a Rehabilitation Assistant and member of the Fraser Health Engagement Radical Network (E-Rads), has a passion for improving patient care at Surrey Memorial Hospital, and a talent for creative and compassionate ideas that make a big difference. E-Rads are informal volunteer leadership roles that empower staff at all levels to engage their peers…
Joe Gallagher, Kwunuhmen, is Coast Salish of Tla’amin First Nation ancestry and serves as the CEO of the First Nations Health Authority (FNHA). Over the past decade, he has worked to address the health inequalities faced by First Nations people in BC. Joe was a leader in the formation of a new health governance partnership between BC…
Through her inspired vision and creative methods for trying new ideas, Jo-Ann is reminding everyone of the passion that brought them to long-term care. If you walk into a care home that has implemented her initiatives, you will see more smiles, hear more laughter and feel the pride that has come with making changes that…
“We are more than just our stories.” With those words, Isabel Jordan articulates why patients can and should be equal partners in their health care and why she has spent years advocating for a health care system that recognizes the contributions of patients. Her journey to advance the patient voice began over 10 years ago,…
This award was formally named “Getting Better”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. The BC Women’s Neonatal Intensive Care Unit (NICU) team cares for 1,700 fragile babies each year in its 60-bed,…
This award was formally named “Staying Healthy”. Our Excellence in Quality category names changed in 2020 to reflect the updates to our BC Health Quality Matrix. Visit our Categories and Criteria page to find out more. The First Nations Telehealth Expansion Project arose from the 2006 Transformative Change Accord: First Nations Health Plan, a 10-year plan…
This information is collected by Health Quality BC under section 26(c) of the Freedom of Information and Protection of Privacy Act and will be used to email you our newsletter. If you have any questions about the collection of this information, please contact: info@healthqualitybc.ca or 604.668.8210.
We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.
We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.