Through the Indigenous Palliative Care Projects, Tsleil-Waututh Nation and Vancouver Coastal Health identified gaps, barriers and priorities to improving palliative care services. With this information in hand, they set a plan in motion to integrate VCH and Tsleil-Waututh Nation resources so that individuals are fully supported in their final journey.
While she has been involved in many quality improvement initiatives over the years, there are two that feed Dr. Kelly Mayson’s passion for improving patient outcomes by focusing on care before and after surgery – the Enhanced Recovery After Surgery (ERAS) initiative, and the provincial Surgical Patient Optimization Collaborative (SPOC).
The Banfield Pavilion health care team successfully reduced the number of transfers of its long-term care residents to the Vancouver General Hospital emergency department. They were seeing six to 10 transfers each month, many of which were not medically necessary and likely avoidable.
Viva Swanson’s work has significantly improved how people are cared for in BC’s northeastern communities, which are among the most culturally diverse and remote in the province, with residents facing daily challenges accessing health care.
Michel has been an outspoken advocate for including the patient voice in health care since volunteering with the Patient Voices Network in 2008. Over the years, she has added her insights to many initiatives, particularly Fraser Health’s Physician Quality Improvement program, originally as a patient advisor for individual projects and then as a PQI Steering Committee member, enabling her to add the voice of the patient to decisions affecting quality improvement throughout the health authority.
Roots to Read is a program that educates, equips and empowers families in Nanaimo with information and tools to promote literacy and language development in their child, beginning at birth – because the way families interact with their children from the moment they are born matters immensely to how they develop language and interact socially.
The Virtual Interpreter provides on-demand, live medical interpreters through a wi-fi enabled tablet in care locations across the health authority. It has led to better care decisions and outcomes for patients who have benefited from its use.
The COVID-19 Rapid Response Team is a robust suite of provincial health services, staffed by 824 registered nurses, licensed practical nurses, contact tracers, data entry clerks, operations staff, and clinical and non-clinical leaders. It supported the entire province by providing key critical COVID-19 services, ensuring the availability and accessibility of care across BC when it was needed most.
Located at Vancouver General Hospital, the PPE Testing Laboratory has become the Canadian leader in personal protective equipment (PPE) testing solutions, ensuring its quality for BC health care workers, and supporting Canadian PPE manufacturers to strengthen national PPE supplies.
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We would like to acknowledge that we are living and working with humility and respect on the traditional territories of the First Nations peoples of British Columbia.
We specifically acknowledge and express our gratitude to the keepers of the lands of the ancestral and unceded territory of the xʷməθkʷəy̓əm (Musqueam), Skwxwú7mesh (Squamish), and səl̓ilwətaɁɬ (Tsleil-Waututh) Nations, where our main office is located.
We also recognize Métis people and Métis Chartered Communities, as well as the Inuit and urban Indigenous peoples living across the province on various traditional territories.