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Registration for Quality Forum 2021 is Now Closed

Now in our 10th year of hosting the Quality Forum, we’re doing things a little different. Quality Forum 2021 will be entirely virtual with plenary presentations and breakout sessions delivered virtually and accessible wherever you are – we’re bringing the Forum to you!

We’re excited to leverage technology in a way we haven’t before, and you can expect the same level of dynamic, engaging and high-quality content that the Forum is known for. We’ll cover a variety of topics related to improving quality across the continuum of care, including those that have emerged from the COVID-19 pandemic.

While general information about the Quality Forum will remain here on our website, more details and programming will be available on our Quality Forum event page on PheedLoop.

Visit the Quality Forum 2021 Live Event Page

Learn More About the QF21 Program


Plenary Speakers

The Forum’s opening plenary presentation will be delivered by Mary Ellen Turpel-Lafond, a member of Saskatchewan’s Muskeg Lake Cree Nation and senior associate council, Woodward & Company. Mary Ellen is also a professor of law at the University of British Columbia’s Peter Allard Hall Law School and director of the Indian Residential School Centre For History and Dialogue.
Mary Ellen holds extensive experience in Indigenous and human rights matters as well as public law litigation. Recently she completed an independent investigation into Indigenous-specific racism in British Columbia’s health care system, and we look forward to hearing her perspective on creating substantive equity in health care experiences, services and outcomes for all.

We’re excited to announce yet another plenary speaker we’ve added to our amazing line up: Rwandan pediatrician and professor Agnes Binagwaho, who is the vice chancellor of the University of Global Health Equity and the former Minister of Health in Rwanda.

With a focus on delivering more equitable health services for all, Agnes will bring her unique perspectives from Rwanda and how the country has approached health care quality. We have a huge opportunity to learn from Agnes and the successes and innovations that have emerged from Rwanda’s health care system.

Some of you may recognize Helen as she’s taken the Quality Forum stage multiple times! A well-known and globally recognized leader of large-scale change in the English National Health Service (NHS), Helen has been at the forefront of its improvement initiatives that have made a difference for thousands of patients. She has a unique ability to translate large-scale change into practical action and deliver outcomes for the benefit of the health care system.

Helen is a source of energy and inspiration for change who helps to “think the unthinkable.” It’s no wonder she was named as one of the 60 most influential people in the history of the NHS! We can’t wait to see what she has in store for Quality Forum 2021!


Health Talks

Health Talks is our annual evening event and takes place this year on  Thursday, February 25 at 1900.  It’s a perfect activity for anyone seeking inspiration, motivation and passion in health care.

Using a PechaKucha 20×20 format, six engaging speakers will answer our question: What are your hopes for health care?

Health Talks will be free and livestreamed on our website’s homepage – anyone can join us to watch it live!

Add To Your Calendar

Meet Our Health Talks Speakers

Robin McGee, Ph.D.
Registered Psychologist & Patient Partner

Robin is a registered clinical psychologist who has worked in health and education for over 30 years. Her award-winning book The Cancer Olympics describes her fight for survival, medical justice and fair chemotherapy policy after her experience with serious medical negligence.

For her advocacy work in cancer care and patient safety, she was decorated with the Sovereign’s Medal for Volunteers by the Governor General of Canada. Also, she has been awarded the Canadian Cancer Society’s highest honour, the National Medal of Courage. Proceeds of her book go to cancer support programs.

Robin can be found on the web (www.thecancerolympics.com), Facebook and on Twitter (@TCOrobin). Robin is currently in treatment for a recurrence of her colorectal cancer. Her blog illustrates her cancer experience using famous rock songs.

Carrie Marr
Chief Executive, Clinical Excellence Commission (Australia)

Carrie Marr has a passionate focus on quality improvement and patient safety.

Carrie began her professional health career in Scotland as a nurse before a move into nursing education, followed by specialisation in organization effectiveness and patient safety.

She has held a number of executive and consultancy roles within the National Health Service, Scotland, including Director, Tayside Centre for Organisation Effectiveness and Associate Director, Change and Innovation. Prior to taking up the role at CEC in 2015, Carrie worked at Western Sydney Local Health District as Executive Director, Organisation Effectiveness.

Carrie is a graduate of the advanced training program in Quality Improvement at Intermountain Health Care in Utah. She also holds a Bachelor of Science (Nursing); a Diploma in Education (Nurse Teaching); and a Master of Science (Organisation Consulting). In January 2021 she became an Adjunct Professor at the University of Technology Sydney.

Carrie continues to proactively collaborate and learn with health colleagues from across the globe. These experiences inform her leadership of continuous improvement in the work of New South Wales Health to deliver exceptional, patient-centred care.

Ezequiel Garcia Elorrio
Director, Health Care Quality & Patient Safety; Director, Administration & Finance, Institute for Clinical Effectiveness and Health Policy (Argentina)

Ezequiel practices medicine as a general internist and is currently a professor of public health at Argentina’s El Centro de Educación Médica e Investigaciones Clínicas (Centre for Medical Education and Clinical Research). He also holds a lecturer position at the University of Buenos Aires.

He has worked extensively in quality of care and patient safety research, education and implementation projects in Latin America, Sub-Saharan Africa and Southeast Asia. He was recently appointed president-elect of the International Society for Quality in Health Care (ISQua), where he is active in promoting improvement globally.

Ezequiel was also recently part of The Lancet Global Health Commission on High-Quality Health Systems in the Sustainable Development Goals Era, which contributed a renewed vision of the field of improvement and measurement.

Tania Dick
Registered Nurse

Tania hails from the Dzawada’enuxw First Nations of Kingcome Inlet and has been a registered nurse in British Columbia for 18 years. Her entire career has been spent in rural and remote nursing, specializing in emergency and Aboriginal health. She attained her Master of Nursing degree in the nurse practitioner program at UBC in 2010. She currently works full time as a general duty nurse in her father’s rural village of Alert Bay, BC.

Both of Tania’s parents are survivors of residential school and Tania knows inter-generational trauma through lived experience. Although her mother came from such tragic beginnings, she became the first Indigenous person to graduate from the UBC School of Nursing with Bachelor of Science degree. Tania draws on her mothers strength, resilience and determination and became the first Indigenous person to graduate from the UBC School of Nursing’s Master of Nursing – Nurse Practitioner program.

Sumter/April Sumter-Freitag
Sexual and Gender Diversity Health Equity Collaborative (HEC); Social Planner, City of Vancouver

Sumter is an eighth-generation black Canadian with Mi’Kmaq, Cherokee and Scottish ancestry born in Winnipeg and now a guest living and learning about active reconciliation on unseeded Musqueam, Squamish and Tsleil-Waututh territories. Sumter identifies as queer and gender non-binary and is an absence of direct knowledge of gender identities of their original culture due to their legacy of slavery and colonization. Sumter was a member of the Indigenous, Black and People of Colour Caucus and part of the Leadership team on the Health Equity Collaborative and is currently a Social Planner working with the team at Arts, Culture and Community Services at the City of Vancouver. Their former careers range from ballroom dance teacher to substance use counsellor. Sumter’s work is based on lived experience and follows an anti-oppressive practice which shows up in their writing, filmmaking and work in support of community.

Lillian Chen & Tina Cheng
Entry-to-PharmD Student (Candidate 2022) & Master of Public Health Student (In progress), University of British Columbia

Lillian and Tina are the winners of this year’s Health Talks Student Contest! You can view their entry here.

Lillian is a Doctor of Pharmacy student at the University of British Columbia. She is passionate about innovative approaches to knowledge translation and education for both patients and providers in improving patient health outcomes. As a future health care provider, Lillian believes effective, tailored, and engaging communication is the first step to providing high-quality, equitable care that is accessible to all patient populations.

Tina is a Master of Public Health Student at the University of British Columbia. She is passionate about health care quality improvement and equity in access to health, particularly for vulnerable populations. She was part of several unique public health research groups throughout her time at UBC and had the chance to do quality improvement research. As a public health advocate, Tina believes effective communication is essential for knowledge translation, patient engagement, and bridging research to policy.


Sponsor and Exhibitor Opportunities Now Available

With Quality Forum 2021 being entirely virtual, there’s potential to reach even greater engagement across our audiences and access a unique set of benefits in a virtual environment. Information on how to join us as a sponsor or exhibitor is now on our event website. Don’t miss out!

Become a Sponsor or Exhibitor

About The Quality Forum

The Quality Forum unites more than a thousand people working in British Columbia’s health care system to share and discuss how to improve health care quality. The conference provides a great opportunity to learn new skills and strategies, discuss opportunities and challenges, and network with others interested in improving health care in British Columbia. Participants work in academic, quality improvement, administrative and include senior executive roles, physicians, nurses, pharmacists, allied health professionals, patients and students.


Resources from Quality Forum 2020

Dive into engaging topics and conversations, continue your learning beyond the Forum and relive your favourite moments with our resources from Quality Forum 2020! Watch videos of the plenary presentations, debate and Health Talks.

Quality Forum 2020 Plenary Videos

Health Talks 2020 Videos


Key Contact

QualityForum@bcpsqc.ca or 604.668.8254