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The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
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About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
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Home A Guide to Authentic Patient Engagement

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A Guide to Authentic Patient Engagement

Date: July 18, 2019
Filed under: Advance the Patient Voice, Patient Engagement, Quality Improvement, featured, Tools

Learn about the meaningful and authentic engagement of patients, family members and caregivers in health care decisions to improve the quality of care for all.

Our Guide to Authentic Patient Engagement contains a number of resources to support your team wherever you are on your patient engagement journey.

We refreshed the guide in 2022 to include new sections on diversity, equity and inclusion, Indigenous cultural safety and humility, what’s important to know when working together and the six steps to engagement. The guide is also now interactive and easier to navigate – explore it below.

Download the Guide

Getting Started with Patient Engagement