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Claudia Hopkins: Putting Patient Care First with Service Design

Date: March 26, 2019
Filed under: Featured, Health Talks, Quality Forum, featured, QF Health Talks, QF19 Health Talks, Video


Claudia’s essay on service design and health care won this year’s Health Talks Student Contest. She’s passionate about designing for social good by incorporating inclusivity into public services, including health care services. Currently she is collaborating with UBC’s Division of Continuing Professional Development to develop processes that involve patients in creating medical education.