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About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
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Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
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We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
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About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.

Resources

Home Resources “Conversations That Matter”- May 9 Webinar

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“Conversations That Matter”- May 9 Webinar

Date: May 10, 2018
Filed under: Change Ambassadors Network BC, What Matters to You?, WMTY Resources, Webinar

On Wednesday, May 9, we held a a “What Matters to You?” webinar focused on sharing our “Conversations That Matter” resource!

This resource provides tools for providers, patients, families and caregivers, to support them in having meaningful conversations about care. This is a learning- and skills-based webinar open to anyone who wants to improve their communication skills and drive positive change in the health system.

Download the webinar slides, watch the webinar, and read additional materials from presenter Darrin Hicks below:

Download the Slides

Additional Resources