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SQAN Webinar | Embedding Relationship and Interpersonal Skills in the Surgical Setting

Date: January 17, 2020
Filed under: Surgery, Improve Culture, Quality Café, Sharpen Your Skills, Webinar

SQAN Webinar | January 2020

We are only human – so let’s talk about those human skills!

The world of health care is a busy one, so why should you devote any time to teaching interpersonal skills like leadership, decision-making and communication?

In this webinar, presenter Rhona Flin identifies the benefits of providing training on human relational skills, specifically focusing on surgery.

Rhona is an outstanding researcher and world-respected leader in advancing the importance of “non-technical” skills in health care, focusing on leadership, safety culture, team skills and communication. She is a Professor of Industrial Psychology at the Aberdeen Business School at Robert Gordon University as well as an Emeritus Professor of Applied Psychology at the University of Aberdeen.

Additional resources

Click here to download the slides from this Quality Cafe

Watch the recording: