Improvement 101 Learning Series
We have put together a video series on improvement topics for patient partners and volunteers who work within BC’s health care system to help improve care.
These learning modules are aimed at providing a deeper understanding of some of the language, methods, processes, tools and techniques that health care teams are using to make system improvements.
Module 1: Fundamentals for Change
Module 1 of the Improvement 101 Learning Series explores what quality improvement means and the role of systems, culture, complexity and people.
Module 2: The Process for Improvement
Module 2 of the Improvement 101 Learning Series describes a process that many health authorities and organizations use to make improvements.
Module 3: Measurement and Using Data for Improvement
Module 3 of the Improvement 101 Learning Series focuses on measurement and using data for improvement. This session emphasizes the importance of collecting data over time and covers how to choose measures for a project and develop a plan to collect data.