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The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
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About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
BC Health Quality Matrix
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Resources

Home Listen to What Matters Video Snippet

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Listen to What Matters Video Snippet

Date: July 18, 2018
Filed under: Advance the Patient Voice, What Matters to You?, WMTY Resources, WMTY videos, Video

This video snippet (from our “What Matters to You?” Instructional Video breaks down how to actively listen during “What Matters to You?” conversations.

Download the video below:

Download “Listen to What Matters”

Resources

Listen to What Matters Video Snippet

"Listen to What Matters" Video Snippet