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Measurement for Improvement I: Moving from Theory to Measurement

Date: April 6, 2018
Filed under: Quality Café, Sharpen Your Skills, Webinar


Many of us who are leading improvement efforts in health care are faced with that inevitable question: how will we measure improvement?

Choosing the right measure is foundational to all quality improvement work, from incremental changes to radical transformations, but it can difficult to know where to begin.

This session links the measurement process with another improvement tool, the driver diagram! You’ll develop your understanding of how a driver diagram can be used to dig deep into a problem and break it down into actionable pieces of work. We’ll explore how to use a driver diagram to develop a measurement framework for your quality improvement activities, and best practices in selecting measures.

After this webinar, participants will be able to:

  • Explain how to select appropriate measures for an improvement activity
  • Recognize the connection between driver diagrams and measure selection
  • Develop an initial measurement plan for a quality improvement (QI) activity

For those who want a refresher on driver diagrams, watch a previous Quality Café recording here!

The second session in this series will build upon the concepts of this first session by showing the importance of understanding variation through displaying data over time on a run chart.

Guest Speaker

Doug Campbell, Health Quality Council (Saskatchewan)
As a Provincial Improvement Consultant, Doug works in the area of Health System Planning and Reporting, and is the measurement lead for the Emergency Department Waits and Patient Flow Initiative, while also supporting other areas, such as the Clinical Quality Improvement Program. His background is in Biomedical Engineering and he is a graduate of the Advanced Training Program in Health Care Delivery Improvement from Intermountain Healthcare.

Click here to download the slides from this Quality Café!

Watch the recording: