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About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
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Home Michael West: Compassionate & Collective Leadership for High Quality Health Care

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Michael West: Compassionate & Collective Leadership for High Quality Health Care

Date: March 23, 2018
Filed under: Featured, Quality Forum, featured, QF Plenaries, QF18 Plenaries, Video

Michael West, Head of Thought Leadership at The King’s Fund, England, gave a plenary presentation on February 23 at Quality Forum 2018. Michael’s talk focused on the role of compassionate leadership in building supportive environments where both staff and patients can thrive.

Download Michael’s presentation file