Quality Café: Building Better Health Care through Health Care & Patient Partnerships
Health care services really improve when you tap into the power of partnerships between health care teams and patients, families and caregivers. Join our next Quality Café to explore how to actively engage patients, families and caregivers in your quality improvement work. We’ll learn about the top two things to know by looking through the lens of Providence Health Care’s Better Together: Implementing a Patient-Oriented Transition from Hospital to Home project.
At the end of this webinar, you will be able to:
- Explain the importance of getting to know each other as the first step to building trust and effective communication with patient partners.
- Describe the important elements of setting boundaries and patient partner roles in quality improvement projects.
Agnes Black, Director, Health Services & Clinical Research and Knowledge Translation – Providence Health Care
Christine Wallsworth, Patient Partner – Patient Voices Network
Hannah Tighe, Project Manager – Patient- & Family-Centred Care – Providence Health Care
Jami Brown, Engagement Leader – BC Patient Safety & Quality CouncilClick here to download the slides from this Quality Café
Watch the recording: