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Quality Café: Planning and Mapping Grassroots Engagement for Quality Improvement

Date: August 20, 2021
Filed under: Clinical Care, Featured, Improve Clinical Care, Quality Café, Sharpen Your Skills, Webinar

Engaging diverse stakeholders is a critical component of grassroots improvement initiatives, where broad support can greatly impact project success or failure. Taking a well-planned and clearly articulated approach to this engagement can increase the likelihood of success by securing widespread support and commitment. Please join us for this Quality Café session, where we will learn about the techniques and strategies used to engage stakeholders in systematically addressing medication affordability for patients in Vancouver Coastal Health.

Learning Objectives

At the end of this webinar, you will be able to:

  • Discuss the importance of engaging diverse stakeholders in grassroots improvement initiatives.
  • Describe the use and development of an engagement mind map to support and inform engagement efforts with diverse stakeholders.
  • Identify the seven key engagement steps to grassroots system change that impact improvement initiatives.


Kimi Manhas, Clinical Planner, Virtual Health, Vancouver Coastal Health

Click here to download the slides from this Quality Café

Watch the recording: