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Engaging the Frontline

Date: November 21, 2013
Filed under: Quality Café, Sharpen Your Skills, Webinar


The biggest challenge you may face when introducing a new system or pathway can be sustained support from the most influential individuals in health care: those working on the frontline.

Physicians, nurses, Allied Health Professionals and other frontline workers bring advocacy, inspiration, peer-to-peer education, knowledge translation, and motivation to their daily practices.

However, can you ensure that any changes you want to make will be embraced collectively? How do you introduce new practice, engage and inspire frontline staff, and change behaviours for best patient outcomes? These questions and more were answered in this webinar, which was delivered on November 20, 2013.

Sarah Carriere
Project Lead, Intensive Care Unit
St. Paul’s Hospital