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Reduce Resistance & Increase Engagement Part 2: How Does Our Brain Guide Our Reactions?

Date: March 11, 2014
Filed under: Quality Café, Sharpen Your Skills, Webinar


This is the second half of a two-part Quality Café webinar on using neuroscience to reduce resistance and increase engagement in change. You can watch part 1 here.

If something tastes good, we’ll eat it; if something tastes poisonous, we won’t eat it. Simple enough – but did you know this nonconscious decision-making can also affect how well someone problem solves, manages stress and collaborates with others?

Knowing how our brain reacts to what it perceives as rewards and threats is an increasingly important leadership, engagement and motivation tool. Identifying these rewards and threats is the first step, so this two-part webinar will explore how to remember and act upon social triggers that generate them – situations like recognizing someone’s perceived status, creating certainty where little exists as well as promoting autonomy, inclusion and fairness.

Ann Brown, MA
Acting Director, Change Initiatives,
Providence Health Care