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About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
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Home Richmond Hospital’s Releasing Time to Care Story

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Richmond Hospital’s Releasing Time to Care Story

Date: June 30, 2014
Filed under: Quality Café, Sharpen Your Skills, Webinar

Three medical units at Richmond Hospital began piloting Releasing Time To Care (RT2C) over two years ago. RT2C is an internationally-renowned program that empowers frontline nurses to come together to analyze their work environment and brainstorm ways to improve the quality of care for their patients.

Teams at the hospital have seen improvements in patient safety and reliability of care, patient experience, staff well-being, and efficiency of care, and the initiative won a 2014 Quality Award for its work. We learned how these units embraced RT2C and the benefits, challenges and hopes it has brought at this Quality Café webinar, delivered on June 215, 2014, by:

Silvia Nobrega, RN, BScN, BA
Clinical Nurse Educator – 3 North / 3 South Medicine
Richmond Hospital

Harjender Walia, RN, BScN
Program Manager Medical Services
VCH-Richmond