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About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
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Home The Art and Structure of Change Management

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The Art and Structure of Change Management

Date: March 24, 2021
Filed under: Clinical Care, Featured, Improve Clinical Care, Culture Improvement, Improve Culture, Quality Café, Sharpen Your Skills, Webinar

Leading the design of improvement initiatives and supporting everyone involved to choose to do work in a new way involves leadership, structure and art. Join us to learn about the experience of change, practical approaches to support people through change and the art of building commitment and connection to new ways of doing things.

About the Presenters:

Elisa Chavez, DM, CCMP™
Change Leader
Providence Health Care

Meghan MacLeod
Performance Improvement Consultant
Providence Health Care

Julian Marsden
Emergency Physician
Providence Health Care

Click here to download the slides from this Quality Cafe

Resources

The Art and Structure of Change Management

About the Presenters:

Watch the recording: