We're livestreaming from Quality Forum 2020!

About
About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Our Vision & Values
Council Members
Meet Our Team
Strategic Plans & Annual Reports
Initiative Reports & Evaluations
Careers
Partnerships
Our Newsletter
Mandate & Terms of Reference
Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
BC Sepsis Network
Inpatient Units
Emergency Departments
Cancer Care
Clear
Critical Care
Pain, Agitation, & Delirium
Glycemic Control
Critical Care Working Group
Critical Care Database
Releasing Time to Care
Surgical Improvement
Improve Surgical Culture
Surgical Quality Action Network Sign-Up
National Surgical Quality Improvement Program
Substance Use
LOUD in the ED Collaborative
LOUD in the ED Faculty
LOUD in the ED FAQ
Medical Imaging
Team-Based Primary & Community Care
Team Mapping Facilitation Training
Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Quality Academy
Faculty
FAQ
Clinician Quality Academy
Faculty & Advisory Committee
FAQ
Quality Forum
Quality Café
Workshops
Board & Executive Learning Series
Student Programs
Internships
Quality Forum Opportunities
IHI Student Chapters
Improve Culture
Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Randomized Coffee Trials
Cultural Safety & Humility
Teamwork & Communication Action Series
Past Improve Culture Initiatives
Change Ambassadors Network BC
Change Day
Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Patient Voices Network
What Matters to You?
Download & Order Resources
Map of Distributed Resources
Share Your Story
Resources
Resources

We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
By Clinical Area
Cancer Care
Clear
Critical Care
Releasing Time to Care
Sepsis
Substance Use
Surgery
By BCPSQC Program
ATTIC
BC Health Quality Matrix
Change Ambassadors Network BC
Change Day
Communication
Council Resources
Cultural Safety & Humility
Culture Improvement
Engaging People in Quality (EPIQ)
Patient Engagement
Quality Café
Quality Forum
Teamwork & Communication
What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
The Matrix
- Overview
Awards
Events
Blog
Contact

Resources

Home Sharpen Your Skills

Font Size: •

BCPSQC Program: Sharpen Your Skills

BC Health Quality Matrix

Date Published: February 26th, 2020

Embedding Relationship and Interpersonal Skills in the Surgical Setting

Date Published: January 17th, 2020

Engage to Improve: Using Liberating Structures in Everyday Interactions

Date Published: November 13th, 2019

Supporting Change Through Cognitive Coaching

Date Published: September 20th, 2019

Building Resilient Systems for Surgical Improvement

Date Published: August 21st, 2019

Going Beyond the Basics of Digital Communications for Improvement

Date Published: July 19th, 2019

Engaging Physicians in Your Improvement Initiatives

Date Published: June 5th, 2019

Ensuring Inclusive, Appropriate Health Care for LGBTQ2S+ Seniors

Date Published: April 18th, 2019

Indigenous Cultural Safety and Humility in Quality Improvement

Date Published: March 21st, 2019

Improving Patient Care and Joy at Work by Focusing on Team Culture

Date Published: January 16th, 2019

Getting to Yes! Where Behavioural Science Meets QI

Date Published: May 1st, 2018

Measurement for Improvement I: Moving from Theory to Measurement

Date Published: April 6th, 2018