Today is World Sepsis Day! Find out how to get involved.

About
About

The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Our Vision & Values
Council Members
Meet Our Team
Strategic Plans & Annual Reports
Initiative Reports & Evaluations
Careers
Our Newsletter
Mandate & Terms of Reference
Improve Care
Improve Care

We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Cancer Care
Critical Care
Diabetes
Long-Term Care
Medical Imaging
Sepsis
Substance Use
Surgery
Team-Based Care
Resources
Events
Quality Standards
Stroke Quality Standard
Past Clinical Improvement Initiatives
Sharpen Your Skills
Sharpen Your Skills

From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Quality Learning Series
COVID-19 Through a Quality Lens
Quality Academy Online
Quality Academy
Clinician Fellowship in Health Care Quality
Quality Café
Workshops
Board & Executive Learning Series
Student Programs
Internships
Quality Forum Opportunities
IHI Student Chapters
Improve Culture
Improve Culture

Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Cultural Safety & Humility
Teamwork & Communication Action Series
Past Improve Culture Initiatives
Change Ambassadors Network BC
Change Day
Advance the Patient Voice
Advance the Patient Voice

Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Patient Voices Network
What Matters to You?
Download & Order Resources
Map of Distributed Resources
Share Your Story
Resources
Resources

We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date inform ation.
By Clinical Area
Cancer Care
Clear
Critical Care
Long-Term Care
LOUD in the ED
Medical Imaging
Releasing Time to Care
Sepsis
Substance Use
Surgery
Team-Based Care
Type 2 Diabetes Network
By BCPSQC Program
ATTIC
BC Health Quality Matrix
Change Day
Communication
Cultural Safety & Humility
Culture Improvement
Engaging People in Quality (EPIQ)
Improvement 101 Learning Series
Patient Engagement
Quality Café
Quality Forum
Teamwork & Communication
What Matters to You?

About The Council provides system-wide leadership to efforts designed to improve the quality of health care in British Columbia. Through collaborative partnerships with health authorities, patients, and those working within the health care system, we promote and inform a provincially-coordinated, patient-centred approach to quality.
Improve Care We lead and support work that aims to improve quality of care in numerous clinical areas. Access tools and supports to drive and sustain improvements, including collaboratives and communities of practice.
Sharpen Your Skills From one-hour webinars and one-day workshops to intensive professional development programs, we offer a range of learning opportunities for a wide variety of audiences. Find out how you can build your skills and knowledge to advance quality of care with our upcoming learning opportunities!
Improve Culture Culture influences how we work together as a team in health care: our dedication to safety, how we communicate and, ultimately, how well we care for patients. Learn how we are working with health care partners and patients to improve culture and care and why this work is so important!
Advance the Patient Voice Building a foundation of patient- and family-centred care is a priority within British Columbia’s health care system. To achieve this goal, we engage patients, caregivers and the public by bringing together diverse voices, ideas, experiences, expertise and evidence to improve the quality of care. Learn about our work to advance the patient voice.
Resources We collect and share resources for improving quality of health care in British Columbia. Access our collection of innovative tools and up-to-date information.
What is Quality?
News
Quality Forum
BC Quality Awards
Events
Blog
Contact

Resources

Home Sharpen Your Skills Page 4

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BCPSQC Program: Sharpen Your Skills

Change the Way You Talk to Change the Way You Work

Date Published: April 20th, 2017

The Patient Voice as Co-Leader

Date Published: March 21st, 2017

Making Your Data Stick: Keys to an Effective and Memorable Presentation

Date Published: January 19th, 2017

The Science Behind Resistance II: Now What?

Date Published: December 15th, 2016

CLeARing a Path to Improved Care for Residents with Dementia

Date Published: November 17th, 2016

The Science Behind Resistance

Date Published: October 25th, 2016

Integration of Research and Improvement

Date Published: September 23rd, 2016

A Look Back at Our First Five Years of the Quality Forum

Date Published: September 21st, 2016

Effective Meeting Management

Date Published: August 19th, 2016

Standardize What Makes Sense… Then Engage Everybody in Improving What You Standardized

Date Published: July 22nd, 2016

Design Principles for Health Care

Date Published: July 22nd, 2016

To Map Or Not To Map: Is Patient Journey Mapping Right For Me?

Date Published: June 16th, 2016